Australia (Australian) stories - Page 8
Exclusive: CIOs push back on SAP upgrade deadline amid cost fears
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digital transformation
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hyperscale
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supply chain
CIOs resist SAP’s S/4HANA upgrade deadline, citing high costs and risks, while exploring third-party support and innovation beyond the vendor’s roadmap.
True Alliance taps Celonis & TEC150 for procurement overhaul
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risk & compliance
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procurement
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true alliance
Sydney-based True Alliance partners with Celonis and TEC150 to revamp procurement, boosting compliance and controls using Celonis' Process Intelligence platform.
AI boosts customer service happiness as global wellbeing falls
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uc
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digital transformation
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cx
Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.
Diligent adds AI tools to Entities for faster, smarter governance
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risk & compliance
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ai
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diligent
Diligent has enhanced its Entities software with AI tools for smarter governance, integrating features like AI report generation and Microsoft Teams access.
Acronis appoints new ANZ leaders to drive regional growth & security
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data protection
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endpoint protection
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edr
Acronis appoints Terry Christie and Pete Bouris to lead ANZ growth, boosting cybersecurity platform adoption amid rapid market expansion and rising demand.
Cochlear launches Nucleus Nexa, a smart upgradeable implant
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martech
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personalisation
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cdp
Cochlear debuts Nucleus Nexa, a smart cochlear implant with upgradeable firmware and internal memory, enhancing hearing for Australians with hearing loss.
Australian marketers boost budgets as commerce media reshapes ads
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cx
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martech
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digital marketing
Australian marketers are boosting budgets for commerce media, which now makes up 30% of spend as brands shift to personalised, integrated shopping experiences.
AI lifts customer service satisfaction as global happiness falls
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uc
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digital transformation
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cx
Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE’s report.
Email still vital for business despite messaging app surge
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email security
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email
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im
Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.
World’s first LLM creativity benchmark launches for advertising
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llms
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ai
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ml
The world’s first benchmark to assess large language models for creativity in advertising has launched, backed by leading industry groups.
RingCentral debuts customer journey analytics for Australian users
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uc
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cx
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martech
RingCentral has launched Customer Journey Analytics for Australian users of its RingCX platform, enhancing visibility across unified communications and contact centres.
AOC launches Mini-LED gaming monitor in Australia at AUD $489
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displays & projectors
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aoc
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esports
AOC launches its new 27-inch QHD Mini-LED gaming monitor in Australia, priced at AUD $489, boasting 180 Hz and DisplayHDR 1000 certification.
Legacy IT hampers rapid AI growth in Australian healthcare
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digital transformation
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mdm
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iot
Legacy IT systems hinder rapid AI growth in Australian healthcare, with 99% reliant on outdated tech despite AI use rising from 70% to 93% in 2025.
Don’t just bounce back, bounce forward: Turning data recovery into a secret weapon
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virtualisation
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dr
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ransomware
Organisations should treat data recovery as a strategic asset, using resilience and AI to swiftly bounce forward from cyberattacks, not just bounce back.
Honeywell launches AI building management for Australia, NZ
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digital transformation
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encryption
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iot
Honeywell launches its AI-powered Connected Solutions platform in Australia and New Zealand to streamline building management and boost energy efficiency.
AI boosts business in ANZ, but staff anxiety & skill gaps grow
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digital transformation
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cx
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martech
AI adoption boosts business in Australia and New Zealand, yet 59% of staff report stress and skill gaps, with calls for more training and ethical oversight.
Hisense unveils M2 Pro Laser Mini Projector in Australia at AUD $2,499
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digital entertainment
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youtube
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netflix
Hisense launches the M2 Pro Laser Mini Projector in Australia, offering 4K clarity, Dolby Audio, and smart streaming for AUD $2,499.
AI, loyalty and ANZ grocery retailers: What’s new
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data analytics
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digital transformation
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cx
Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.
AWS invites global startups to apply for AI accelerator with USD $1 million credits
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hyperscale
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llms
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ai
AWS invites startups worldwide to join its 2025 Generative AI Accelerator, offering up to USD $1 million in credits, mentorship, and tech support.
Samsung highlights ‘Unsung Snappers’, unveils Galaxy S25 Edge
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samsung
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photography
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millennials
Samsung spotlights ‘Unsung Snappers’ who take photos for others, launching Galaxy S25 Edge with AI tools to ease capturing perfect moments.