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TCS to overhaul METRO's IT landscape across regions
Digital Transformation

TCS to overhaul METRO's IT landscape across regions

The wholesaler aims to cut duplication and complexity as it shifts to a more centralised system across Europe and Asia.

By Joseph Gabriel Lagonsin • 4 min read • This month
Appian names Asia Pacific award winners in Australia
Digital Transformation

Appian names Asia Pacific award winners in Australia

The awards highlight how insurers, agencies and police are using process software to cut delays, clear backlogs and save staff time.

By Sean Mitchell • 4 min read • This month
Papua New Guinea signs K26m deal with TechnologyOne
Software-as-a-Service

Papua New Guinea signs K26m deal with TechnologyOne

The three-year extension will broaden digital oversight of spending and revenue as the government pushes to tighten control of public funds nationwide.

By Karen Joy Bacudo • 5 min read • This month
ControlMonkey expands backup to security platforms
Software-as-a-Service

ControlMonkey expands backup to security platforms

Organisations using multiple security tools now face a bigger risk of configuration loss, as ControlMonkey extends recovery into those platforms.

By Joseph Gabriel Lagonsin • 4 min read • This month
Software sellers lag buyers on self-serve digital sales
Software-as-a-Service

Software sellers lag buyers on self-serve digital sales

Routine software purchases are still bogged down by high-touch sales processes, even though most buyers would happily check out online.

By Karen Joy Bacudo • 4 min read • This month
Hiring delays cost Australian firms customers: report
Digital Transformation

Hiring delays cost Australian firms customers: report

Labour shortages are leaving Australian companies unable to fill critical roles, with one in three reporting poorer service and 32% losing customers.

By Sean Mitchell • 5 min read • This month
ACAM launches global AI in marketing benchmark in US
Digital Transformation

ACAM launches global AI in marketing benchmark in US

US marketers will gain a new yardstick for AI readiness as the benchmark seeks to show where investment, governance and skills are lagging.

By Joseph Gabriel Lagonsin • 4 min read • This month
When IT fails in manufacturing, the whole supply chain pays
Software-as-a-Service

When IT fails in manufacturing, the whole supply chain pays

Disrupted systems can quickly delay production, shipments and spare parts, exposing how tightly factory IT now underpins supply chain performance.

By Simon Hayward • 3 min read • This month
GK Software launches retail AI framework GK Agentic
Hybrid Cloud

GK Software launches retail AI framework GK Agentic

It aims to cut costs and complexity for large retailers by letting staff use AI agents on existing devices and approved internal data.

By Joseph Gabriel Lagonsin • 4 min read • This month
Salesforce backs HiBob in AI-driven workforce data push
Software-as-a-Service

Salesforce backs HiBob in AI-driven workforce data push

The investment gives HiBob fresh backing to turn HR records into AI-ready business context as employers automate more day-to-day work.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Change Management stories

Hyundai Card blends AI & staff in PR writing tests
Digital Transformation

Hyundai Card blends AI & staff in PR writing tests

Blind contests showed AI can speed PR drafting, but Hyundai Card still prefers human judgment for final messaging and brand voice.

By Karen Joy Bacudo • 5 min read • This month
People First Bank launches Backbase digital platform
Digital Transformation

People First Bank launches Backbase digital platform

The staged rollout aims to smooth the merger of two legacy systems for 750,000 customers as the bank overhauls online banking.

By Karen Joy Bacudo • 4 min read • This month
Australian firms lose time to repetitive admin work
Software-as-a-Service

Australian firms lose time to repetitive admin work

Businesses risk wasting money on AI unless they first tackle the repetitive admin that is draining skilled staff time across departments.

By Sofiah Nichole Salivio • 5 min read • This month
Lumin Digital launches M&A readiness framework for banks
Software-as-a-Service

Lumin Digital launches M&A readiness framework for banks

Financial institutions face lower merger disruption as Lumin Digital adds a structured migration service for acquisitions and post-launch support.

By Karen Joy Bacudo • 4 min read • This month
WealthAi launches AI platform for smaller advisers
Customer Relationship Management

WealthAi launches AI platform for smaller advisers

Smaller advice firms could cut routine client administration by as much as 60% after adopting the new platform, which sits on existing systems.

By Karen Joy Bacudo • 4 min read • This month
EY India says agentic AI could lift treasury forecasts
Manufacturing

EY India says agentic AI could lift treasury forecasts

Treasury teams could cut forecast errors and free staff from manual work if they fix fragmented data and weak governance, EY India said.

By Karen Joy Bacudo • 4 min read • This month
Inside A Fonterra Division's Data Overhaul: From Basement Servers to AI-Powered Insights
Data Analytics

Inside A Fonterra Division's Data Overhaul: From Basement Servers to AI-Powered Insights

Engineering time freed from basement server upkeep as the division's new Databricks platform delivers faster market insights and AI analysis.

By Karen Joy Bacudo • 4 min read • This month