Customer Success Stories - Page 9

Canadian Stories

Customer Success stories

SOTI SYNC 25 returns to Montreal with new channel programme

SOTI SYNC 25 returns to Montreal, launching a new channel programme and hosting sessions with industry leaders, including Wayne Gretzky.

By Jed Nykolle Harme • 3 min read • Tue, 12th Aug 2025

Global Stories

Customer Success stories

Virtualisation

Nutanix named Leader again in 2025 Gartner Magic Quadrant

Nutanix has been named a Leader in Gartner's 2025 Magic Quadrant for Distributed Hybrid Infrastructure for the second consecutive year.

By Sean Mitchell • 3 min read • Thu, 11th Sep 2025

Customer Experience

Fergus appoints Hugh Walker as Head of Customer Experience

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

By Melvin Hipolito • 4 min read • Tue, 26th Aug 2025

Partner Programmes

Wiise celebrates top ANZ partners at third annual awards

Wiise celebrated its top ANZ partners at the third annual awards, honouring excellence across 11 categories including innovation and customer service.

By Sean Mitchell • 3 min read • Tue, 19th Aug 2025

Digital Transformation

Nick Kempt appointed to lead customer success across APJ at Riverbed

Nick Kempt has been appointed Director of Customer Success and Professional Services for Riverbed in the Asia Pacific and Japan region, leading AI-driven customer strategies.

By Melvin Hipolito • 3 min read • Tue, 19th Aug 2025

Customer Relationship Management

Smartsheet appoints Stephanie Berner as Chief Customer Officer

Smartsheet appoints Stephanie Berner as Chief Customer Officer to enhance customer success and integrate AI across its platform for global growth.

By Melvin Hipolito • 3 min read • Thu, 14th Aug 2025

Virtualisation

Nutanix named a Challenger in 2025 Gartner Magic Quadrant for containers

Nutanix has been named a Challenger in the 2025 Gartner Magic Quadrant for Container Management after launching its Nutanix Kubernetes Platform last year.

By Melania Watson • 3 min read • Tue, 12th Aug 2025

Unified Communications

8x8 launches The Power of You campaign to spotlight customers

8x8 launches The Power of You campaign, spotlighting customer achievements and experiences over product features in a human-centred approach.

By Catherine Knowles • 3 min read • Fri, 8th Aug 2025

Digital Transformation

Onix acquires UJET unit to boost AI customer solutions on Google Cloud

Onix has acquired UJET's professional services unit to enhance AI-driven customer engagement solutions on Google Cloud across multiple industries.

By Shannon Williams • 4 min read • Thu, 31st Jul 2025

IoT Security

Nozomi Networks appoints David Hope to lead APJ cybersecurity push

Nozomi Networks appoints David Hope as Regional VP for Asia Pacific and Japan to boost cybersecurity amid rising demand in critical infrastructure sectors.

By Melvin Hipolito • 3 min read • Thu, 31st Jul 2025

Customer Experience

Qualtrics unveils refreshed Partner Programme & tiered tracks

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

By Shannon Williams • 3 min read • Tue, 29th Jul 2025

Digital Transformation

Vectra AI appoints Chua Hock Leng to lead APJ region growth

Vectra AI has appointed Chua Hock Leng as Vice President and General Manager for APJ, driving growth and advanced threat detection in the region's cybersecurity market.

By Melvin Hipolito • 3 min read • Thu, 17th Jul 2025

Digital Transformation

Qualtrics doubles down on global partner community to accelerate shared growth

Qualtrics enhances its global Partner Network to boost experience management, offering new tracks, tiers, and investment to accelerate shared growth and customer impact.

By Sean Holcombe • 6 min read • Wed, 16th Jul 2025

Stories from Other Regions

Customer Success stories

Unified Communications

Access4 appoints Tim Branagan as Head of Channel to drive growth

Access4 has appointed Tim Branagan as Head of Channel to lead partner growth and strengthen its unified communications and customer experience strategies.

By Melvin Hipolito • 2 min read • Tue, 16th Sep 2025

Robotics

Andromeda raises AUD $23m to launch robots for aged care

Andromeda secures AUD $23m in Series A funding to expand its compassionate companion robots for aged care, valuing the company at AUD $100m.

By Catherine Knowles • 3 min read • Fri, 12th Sep 2025

Financial Systems

FloQast secures place on Inc. 5000 fastest-growing list again

FloQast ranked No. 1503 on the Inc. 5000 list for the third year, highlighting its rapid growth in accounting software amid challenging economic conditions.

By Catherine Knowles • 4 min read • Fri, 15th Aug 2025