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Identity verification stories

Caller ID spoofing warning as phone security evolves
Unified Communications

Caller ID spoofing warning as phone security evolves

Businesses risk being misled into revealing information unless phone systems can verify caller identity across increasingly complex cloud-linked networks.

By Sofiah Nichole Salivio • 4 min read • Last week
Shufti launches bank account verification in 70 nations
Software-as-a-Service

Shufti launches bank account verification in 70 nations

Businesses can now confirm account ownership before sending payments, with Shufti's tool covering more than 70 countries and easing fraud checks.

By Karen Joy Bacudo • 4 min read • Last week
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last week
What should replace the resume in an AI-first hiring process?
Generative AI

What should replace the resume in an AI-first hiring process?

Fake candidates and AI-written applications are exposing how weak resume screening is, forcing employers towards work samples and live verification.

By Mahir Laul • 5 min read • Last week
KPMG sees AI-driven future for India's finance sector
Data Protection

KPMG sees AI-driven future for India's finance sector

India's banks face a rapid shift towards AI-led operations as digital public infrastructure and data-sharing systems reshape finance.

By Karen Joy Bacudo • 5 min read • Last week
Docusign's next move: Own the contract, not just the signature
Document Management

Docusign's next move: Own the contract, not just the signature

Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.

By Donovan Jackson • 6 min read • This month
Shufti launches EU AMLR compliance service for firms
Data Protection

Shufti launches EU AMLR compliance service for firms

Firms across the bloc face stricter proof requirements as the EU's new anti-money laundering rulebook standardises checks and ongoing monitoring.

By Joseph Gabriel Lagonsin • 4 min read • This month
Authologic wins EU digital identity wallet registration
Data Protection

Authologic wins EU digital identity wallet registration

Businesses will soon need wallet-based checks as EU rules push verified digital credentials into onboarding and compliance across 27 member states.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Identity verification stories

Westpac first New Zealand bank to issue digital ID
Data Protection

Westpac first New Zealand bank to issue digital ID

Business customers can now verify bank account details faster and with less fraud risk as digital credentials debut through Govt.nz's app wallet.

By Karen Joy Bacudo • 4 min read • Last week
PhishByte warns AI phishing has outpaced detection
Multi-factor authentication

PhishByte warns AI phishing has outpaced detection

Traditional email filters are failing as AI-crafted scams now look legitimate enough to fool staff and drive up fraud losses.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Velric launches AI hiring platform with candidate score
Human Capital Management

Velric launches AI hiring platform with candidate score

Employers are getting a task-based alternative to CV screening as the platform aims to curb inflated credentials and AI-written applications.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Experian launches Fast Track to cut credit rejections
Fintech

Experian launches Fast Track to cut credit rejections

Borrowers could face fewer last-minute declines as more affordability and identity checks are moved into pre-approval, starting with Lendable.

By Karen Joy Bacudo • 4 min read • Last week
Zendesk launches specialised AI agents for commerce
Digital Transformation

Zendesk launches specialised AI agents for commerce

Australian retailers are set to benefit as Zendesk's new tools aim to settle orders, returns and refunds with fewer hand-offs.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Visa survey finds trust gap in AI-powered payments
Digital Transformation

Visa survey finds trust gap in AI-powered payments

Only 23% of US consumers trust generative AI to pay, but 61% would let Visa handle agent-led transactions, a survey found.

By Karen Joy Bacudo • 3 min read • Last week
Zendesk launches specialised AI agents for customer service
Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • Last week
Zeta launches passkey authentication for RuPay payments
Multi-factor authentication

Zeta launches passkey authentication for RuPay payments

Eligible RuPay cardholders in India can now bypass SMS one-time passwords, cutting checkout time as digital-payment fraud climbs sharply.

By Karen Joy Bacudo • 4 min read • Last week
Visa, Mastercard & Ant International back AI agent trust
Fintech

Visa, Mastercard & Ant International back AI agent trust

A shared trust framework could cut repeated checks for AI agents making purchases and ease adoption across card and wallet networks.

By Karen Joy Bacudo • 4 min read • This month
ZYMIX picks Mangopay for UK super app wallet launch
Digital Transformation

ZYMIX picks Mangopay for UK super app wallet launch

UK students could soon split tickets, taxis and shared costs inside one app as ZYMIX embeds Mangopay's wallet infrastructure from launch.

By Sofiah Nichole Salivio • 4 min read • This month