Loblaw Stories

Canadian Stories

Loblaw stories

EQB completes PC Financial deal & adds board chiefs

The enlarged lender now serves nearly 4 million Canadians, while Loblaw becomes a much larger EQB shareholder after the PC Financial takeover.

By Karen Joy Bacudo • 4 min read • 6 days ago

Cartech

Loblaw & Gatik expand GTA autonomous truck partnership

The two companies expand their partnership to deploy 50 autonomous trucks across Toronto by 2026, revolutionising local grocery distribution with AI technology.

By Jake MacAndrew • 3 min read • Thu, 25th Sep 2025

Global Stories

Loblaw stories

Data Protection

Kwik Trip adds AI loyalty campaigns with Eagle Eye

The rollout gives 5.25 million shoppers tailored offers and gives brands clearer proof of sales impact, as convenience retail shifts to AI targeting.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago

Digital Transformation

Unpacking the Impact of Agentic Commerce Across ANZ

Retailers risk losing basket share as AI shoppers favour loyalty platforms that can verify offers and rewards in milliseconds.

By Jonathan Reeve • 5 min read • Thu, 2nd Apr 2026

Digital Transformation

Cognizant & Eagle Eye join to advance AI-driven loyalty tech

Cognizant and Eagle Eye have partnered to offer AI-driven, real-time loyalty and promotions solutions for global retail, travel and hospitality enterprises.

By Melvin Hipolito • 3 min read • Thu, 28th Aug 2025

Virtualisation

APAC retailers are missing out on the benefits of personalisation technology

APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.

By Aaron Crowe • 6 min read • Wed, 2nd Jul 2025

Software-as-a-Service

World IP Day: Experts calling for IP reform in the age of AI

As AI reshapes creativity, experts call for reform of IP laws rather than abolition, warning that current rules fail to protect smaller creators and Indigenous cultures.

By Staff Writer • 8 min read • Thu, 24th Apr 2025

Data Analytics

Why we need to be all-in on Personalisation

Personalisation is revolutionising retail, driving customer loyalty and profitability, as businesses harness AI to enhance unique shopping experiences.

By Sarah Jarvis • 6 min read • Thu, 10th Apr 2025

Data Analytics

Bringing personalized loyalty strategies to life: From promise to reality

Forrester's latest report highlights effective strategies for brands to personalise loyalty programmes, showcasing success stories from retailers like Loblaw and Woolworths.

By Sarah Jarvis • 5 min read • Wed, 22nd Jan 2025

Data Protection

Chris Polishuk named as Chief Revenue Officer at Amperity

Chris Polishuk is the new Chief Revenue Officer at Amperity, tasked with leading global go-to-market teams, refining sales strategies, and amplifying market presence.

By Kaleah Salmon • 3 min read • Fri, 16th Aug 2024

Customer Experience

Unwrapping success: The golden rules of holiday retailing

In this challenging environment, omnichannel retailers must find ways to stand out and offer something exceptional.

By Jonathan Reeve • 5 min read • Wed, 6th Dec 2023

Customer Experience

The future of omnichannel: Your success blueprint in a digital world

Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.

By Jonathan Reeve • 9 min read • Thu, 16th Nov 2023

Human Capital Management

Modern Campus appoints Jessica Phinn as Chief People Officer

Modern Campus appoints Jessica Phinn as Chief People Officer to lead all aspects of HR and continue exponential growth through talent engagement.

By Zach Thompson • 2 min read • Fri, 18th Mar 2022

Data Analytics

Google Cloud launches new services for a unified data platform

Google Cloud has launched new solutions for its unified data cloud strategy, providing organisations with a unified data platform.

By Ryan Morris-Reade • 3 min read • Thu, 27th May 2021

Stories from Other Regions

Loblaw stories

Customer Experience

How 'Cloud Adjudication' benefits retailers in Southeast Asia

Cloud-based adjudication boosts Southeast Asian retailers with fast, personalised offers, enhancing loyalty programmes and customer satisfaction across channels.

By Aaron Crowe • 4 min read • Thu, 8th May 2025