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Model Context Protocol (MCP) stories

Freshworks expands Freddy AI with email & workflows
Software-as-a-Service

Freshworks expands Freddy AI with email & workflows

Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.

By Sofiah Nichole Salivio • 4 min read • Last week
Akuity launches control plane for AI software delivery
DevOps

Akuity launches control plane for AI software delivery

Engineering teams face a governance gap as AI agents begin handling production changes, prompting tighter controls over access, audits and permissions.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Alteryx adds governed AI tools to analytics platform
Data Analytics

Alteryx adds governed AI tools to analytics platform

The update aims to cut AI costs and governance risks by reusing approved workflows and data inside tools such as ChatGPT and Copilot.

By Sofiah Nichole Salivio • 4 min read • Last week
Rubrik launches Code Guardian & expands Anthropic ties
Data Protection

Rubrik launches Code Guardian & expands Anthropic ties

The private previews aim to help security teams spot exploitable code chains and connect AI agents to Rubrik's governance tools more safely.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI systems expose sensitive data in ANZ, report finds
Data Protection

AI systems expose sensitive data in ANZ, report finds

Downstream AI alerts in Australia and New Zealand are rising as agents and MCP links create fresh routes for sensitive data leakage.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Zocks links client data platform to Claude for advisers
Customer Relationship Management

Zocks links client data platform to Claude for advisers

Advisers can now draft reviews and tax summaries with client context drawn from Zocks' conversation data, while keeping access read-only.

By Karen Joy Bacudo • 4 min read • Last week
Google Cloud launches AI coding plugin for developers
DevOps

Google Cloud launches AI coding plugin for developers

The new bundle lets AI coding assistants handle Google Cloud setup and commands with fewer custom integrations, while adding guardrails.

By Sean Mitchell • 4 min read • This month
OpenAI launches ChatGPT platform for Financial Services
Fintech

OpenAI launches ChatGPT platform for Financial Services

Financial institutions will gain access to licensed market data and governance tools as OpenAI targets research, modelling and client documents.

By Karen Joy Bacudo • 5 min read • This month
Docusign's next move: Own the contract, not just the signature
Document Management

Docusign's next move: Own the contract, not just the signature

Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.

By Donovan Jackson • 6 min read • This month
Google Cloud unveils Data Agent Kit for developers
Data Analytics

Google Cloud unveils Data Agent Kit for developers

The preview kit could cut the time data developers spend switching between warehouses, databases and storage while still needing approval for each action.

By Sean Mitchell • 4 min read • This month
PCI Pal launches MCP server for secure AI payments
Data Protection

PCI Pal launches MCP server for secure AI payments

Banks and contact centres can now let AI agents take payments without exposing card data, while keeping PCI-DSS controls intact.

By Karen Joy Bacudo • 3 min read • This month
Smartsheet names new APAC & Japan leaders as AI use surges
Software-as-a-Service

Smartsheet names new APAC & Japan leaders as AI use surges

Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.

By Joseph Gabriel Lagonsin • 5 min read • This month
Euromonitor launches Passport agent in Microsoft 365 Copilot
Software-as-a-Service

Euromonitor launches Passport agent in Microsoft 365 Copilot

Users can now query Euromonitor's market data inside Microsoft 365 Copilot, with every answer citing sources to reduce AI errors and risk.

By Sean Mitchell • 4 min read • This month
Tenable & OpenAI launch AI inspector for cyber agents
Data Protection

Tenable & OpenAI launch AI inspector for cyber agents

Businesses using agentic AI in security operations could face less deployment risk as Tenable and OpenAI add pre-release checks for community tools.

By Joseph Gabriel Lagonsin • 4 min read • This month
S-Docs adds AI tools for regulated Salesforce workflows
Document Management

S-Docs adds AI tools for regulated Salesforce workflows

Regulated Salesforce users can now start document creation and e-signature in AI assistants while approvals and audit trails stay inside Salesforce.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Model Context Protocol (MCP) stories

Zayo launches agentic networking for DynamicLink platform
DevOps

Zayo launches agentic networking for DynamicLink platform

Enterprise AI tools can now be allowed to probe issues and trigger approved changes on Zayo's network under customer-set controls.

By Joseph Gabriel Lagonsin • 4 min read • This month
Pleo launches AI finance tools amid approval delays
Digital Transformation

Pleo launches AI finance tools amid approval delays

Slow approvals are costing UK businesses hundreds of thousands of pounds a year as finance teams turn to AI to cut admin.

By Karen Joy Bacudo • 4 min read • This month
AIR launches AI firewall with USD $50 million backing
Data Protection

AIR launches AI firewall with USD $50 million backing

Enterprises face a new runtime security gap as AI agents increasingly access internal systems, files and tools without oversight.

By Sofiah Nichole Salivio • 4 min read • This month