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Online shopping stories
New BS ISO 21800 aims to simplify online contracts
Yesterday
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Vudoo & PubMatic launch shoppable programmatic ads
Yesterday
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.
Criteo becomes first adtech partner for ChatGPT ads
2 days ago
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cx
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martech
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personalisation
Criteo joins OpenAI's ChatGPT ad pilot as first adtech partner, testing conversational commerce ads across ChatGPT Free and Go in the US.
A woman cybersecurity leader's guide to owning your digital identity
3 days ago
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data protection
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vpns
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ransomware
A woman cybersecurity leader urges Canadians to claim their digital identity, push employers on cyber benefits and demand safer businesses.
AI spend surges but marketers struggle to generate value
Last week
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digital transformation
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cx
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martech
Marketers pour money into AI, yet most still blast generic spam as fragmented data blocks the real conversations customers now expect.
Stay22 raises $122m to drive global creator commerce push
Last week
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martech
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commerce systems
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partner programmes
Stay22 lands $122m from Summit Partners to fuel global expansion of its creator commerce tools beyond travel into wider retail.
Ecommpay issues free guide to combat rising eCommerce fraud
Last week
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mfa
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fintech
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cx
Ecommpay launches a free fraud guide for online retailers as UK payment fraud hits GBP £1.17 billion and AI-driven scams rapidly escalate.
Retailers face USD $796bn in losses from returns, shrink
Last month
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data analytics
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digital transformation
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cx
Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.
Fashion & electronics lead global eCommerce price swings
Last month
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data analytics
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e-commerce
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amazon
Fashion and electronics see the sharpest online price swings, as Decodo data shows retailers repricing items every few hours worldwide.
Shoppers turn to AI tools in hunt for better retail deals
Last month
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digital transformation
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cx
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martech
Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.
Fake Olympics shop ads on Meta target fans' wallets
Last month
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phishing
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martech
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physical security
Fake Olympics shop ads on Meta push fans to cloned sites mimicking Milano Cortina 2026 store to steal card and personal details.
Consumers embrace AI as daily assistant & companion
Last month
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data protection
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genai
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data privacy
More consumers now treat generative AI as an everyday aide and even a companion, using it for routine decisions despite trust concerns.
Retailers cut Valentine's discounts as browsing rises
Last month
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martech
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commerce systems
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personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Experts warn of rising Valentine's Day cyber scams
Last month
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mfa
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phishing
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physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
Affirm expands Wayfair buy now, pay later to UK, Canada
Last month
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fintech
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martech
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commerce systems
Affirm extends Wayfair buy now, pay later to UK and Canada, offering instalment plans on higher-ticket home purchases amid tighter scrutiny.
Criteo unveils data-driven AI commerce recommendation
Last month
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
How address validation transforms Shopify deliveries
Last month
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cx
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martech
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commerce systems
Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.
Canadian shoppers demand value, personalisation & trust
Thu, 29th Jan 2026
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data protection
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digital transformation
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cx
Cost-conscious Canadians now demand sharper prices, personalised tech and rock-solid data security before choosing where to shop.
AI drives product discovery but reviews still seal buys
Sat, 24th Jan 2026
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cx
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martech
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commerce systems
Shoppers turn to AI to find products, but 92% still demand reviews and real customer photos before finally clicking to buy.
Verde Digital hires Chloe Steele as new SEO Manager
Thu, 22nd Jan 2026
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martech
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e-commerce
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marketing
Verde Digital has hired former PrettyLittleThing specialist Chloe Steele as SEO Manager to bolster fashion and eCommerce search expertise.