ChannelLife Canada - Industry insider news for technology resellers

Process automation stories - Page 10

Cfo reviewing reports with transparent ai assistant in modern office

US CFOs back AI for finance but insist on oversight

Thu, 29th Jan 2026
#
digital transformation
#
fintech
#
it automation
US mid-market CFOs eye AI to free time for strategy but say adoption hinges on strict human oversight and verifiable audit trails.
Final headshot

Kore.ai secures new funding to scale agentic AI tools

Wed, 28th Jan 2026
#
saas
#
digital transformation
#
hyperscale
Kore.ai lands fresh backing led by AllianceBernstein to grow its enterprise agentic AI platform and accelerate global expansion plans.
Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
#
uc
#
digital transformation
#
cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Enterprise it control room secure data vaults cloud ai brain

Rocket Software unveils ContentEdge for safer GenAI

Fri, 23rd Jan 2026
#
data protection
#
document management
#
hybrid cloud
Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.
Pr  janary 26  nada show participation press release   miles

Pinewood.AI unveils Pi as it enters North America

Fri, 23rd Jan 2026
#
digital transformation
#
cx
#
martech
Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.
Accountant dual mood ai security dashboards in modern office scene

Accountants embrace AI tools as scepticism increases

Fri, 23rd Jan 2026
#
data analytics
#
digital transformation
#
rpa
Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.
Isometric erp dashboard office procurement supply chain workflows

Rimini Street launches 20 Agentic UX tools for ERP

Fri, 23rd Jan 2026
#
digital transformation
#
rpa
#
supply chain
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
Nick hedderman and john corley   21 january 2026   photo  dan taylor 1

Spanish Point expands UK footprint with Microsoft AI role

Thu, 22nd Jan 2026
#
digital transformation
#
partner programmes
#
physical security
Spanish Point expands UK presence after 31% revenue growth and wins rare role delivering Microsoft's 20-day AI Transformation Programmeme.
It manager ai voice agent monitoring automated cloud workflows

ServiceNow deepens OpenAI deal to power voice, agents

Thu, 22nd Jan 2026
#
saas
#
digital transformation
#
it automation
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
Ai brain hybrid cloud enterprise it ops room automated workflows

BMC adds AI copilots, events & guidance to Control-M

Wed, 21st Jan 2026
#
devops
#
hybrid cloud
#
digital transformation
BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.
Modern office automated document scanning to digital folders

Kodak Alaris adds AI integrations to Info Input 7.5

Wed, 21st Jan 2026
#
digital transformation
#
hyperscale
#
rpa
Kodak Alaris adds native gen AI integrations and new workflow tools to Info Input 7.5, targeting faster, more automated document processing.
Modern us call center ai automation ops room data screens

ServiceNow deepens OpenAI pact to power voice-first AI

Wed, 21st Jan 2026
#
digital transformation
#
it automation
#
rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Overwhelmed security office manual compliance slow automation

Manual compliance strain fuels automation push - survey

Wed, 21st Jan 2026
#
digital transformation
#
socs
#
partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Modern financial ops room dashboards compliance automated flows

Synechron unveils Agentic AI suite for regulated sectors

Wed, 21st Jan 2026
#
siem
#
digital transformation
#
fintech
Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.
Cio night boardroom ai erp dashboards vs boxed software upgrades

Rimini Street touts Agentic AI ERP as upgrades stall

Wed, 21st Jan 2026
#
data analytics
#
digital transformation
#
it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
Elyos ai jan 2026 10

Elyos AI raises USD $13m to scale trade service agents

Mon, 19th Jan 2026
#
saas
#
uc
#
rpa
Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
Untitled design  40

Instabase appoints Omkar Pendse to lead AI product push

Fri, 16th Jan 2026
#
uc
#
data protection
#
digital transformation
Instabase appoints Omkar Pendse to spearhead product and technology as it doubles down on AI workflow automation after $100 million raise.
Cloud contact center hub with agents and multichannel data streams

Five9 & Google Cloud launch unified AI contact centre CX

Thu, 15th Jan 2026
#
uc
#
data analytics
#
digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
Isometric indian ai logistics warehouse factory digital automation

Moglix unveils Cognilix AI OS, plans USD $5m research

Thu, 15th Jan 2026
#
digital transformation
#
rpa
#
supply chain
Moglix launches Cognilix AI OS for B2B commerce and procurement, backed by a USD $5m research push into domain-led, enterprise AI products.
Niranjan

AI sprawl to create waste as firms chase tools, not trust

Thu, 15th Jan 2026
#
digital transformation
#
it automation
#
rpa
Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.