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Process automation stories

Confluent links AI agents & boosts anomaly detection
DevOps

Confluent links AI agents & boosts anomaly detection

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

By Sean Mitchell • 4 min read • Fri, 27th Feb 2026
ABBYY expands document AI patent portfolio as GenAI grows
Digital Transformation

ABBYY expands document AI patent portfolio as GenAI grows

ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Maisa's AI 'digital workers' fuel 400% growth surge
Manufacturing

Maisa's AI 'digital workers' fuel 400% growth surge

Maisa's auditable AI “digital workers” drive 400% annual growth and fivefold client surge as enterprises demand accountable automation.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
ServiceNow unveils Autonomous Workforce & EmployeeWorks
Software-as-a-Service

ServiceNow unveils Autonomous Workforce & EmployeeWorks

ServiceNow launches Autonomous Workforce and EmployeeWorks, pairing AI “specialists” with chat-based support to automate routine workplace tasks.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Feb 2026
Bliss Direct boosts order capacity with new ERP system
Manufacturing

Bliss Direct boosts order capacity with new ERP system

Bliss Direct lifts daily order capacity to 300 and cuts weekly peak sales admin by 25 hours after deploying Forterro's Orderwise ERP platform.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Feb 2026
Notion unveils Custom Agents to automate team workflows
Software-as-a-Service

Notion unveils Custom Agents to automate team workflows

Notion rolls out Custom Agents, AI teammates that automate recurring workflows for Business and Enterprise users in a public beta launch.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Talkdesk debuts AI workflow tools to automate email CX
Customer Relationship Management

Talkdesk debuts AI workflow tools to automate email CX

Talkdesk unveils Automation Flows and extends Autopilot to email, promising end-to-end AI handling of complex, multi-system CX workflows.

By Sean Mitchell • 3 min read • Thu, 26th Feb 2026
Xero adds richer credit note webhooks for developers
Fintech

Xero adds richer credit note webhooks for developers

Xero rolls out richer credit note webhooks so developers can ditch heavy polling, cut API traffic and get faster, event-driven updates.

By Karen Joy Bacudo • 4 min read • Thu, 26th Feb 2026
TechnologyOne unveils AI Guide for councils, students
Software-as-a-Service

TechnologyOne unveils AI Guide for councils, students

TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.

By Sean Mitchell • 3 min read • Thu, 26th Feb 2026
TMF boosts margins by GBP £32m with Enate platform
Digital Transformation

TMF boosts margins by GBP £32m with Enate platform

TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.

By Karen Joy Bacudo • 3 min read • Wed, 25th Feb 2026
Are you falling behind on AI or just moving at the wrong pace?
Digital Transformation

Are you falling behind on AI or just moving at the wrong pace?

As AI quietly accelerates inside core systems, many firms risk mismatched governance that leaves them both behind and overexposed at once.

By Annexa • 5 min read • Wed, 25th Feb 2026
What ERP vendor roadmaps reveal about AI in 2026
Partner Programmes

What ERP vendor roadmaps reveal about AI in 2026

ERP vendors are turning AI from decorative dashboards into agent-driven operating layers that reshape finance and operations work in 2026.

By Annexa • 5 min read • Wed, 25th Feb 2026
Nintex updates K2 on-prem platform for secure workflows
Software-as-a-Service

Nintex updates K2 on-prem platform for secure workflows

Nintex refreshes its K2 on-prem platform with new custom UI controls, accessibility upgrades and deeper diagnostics for secure workflows.

By Mark Tarre • 4 min read • Wed, 25th Feb 2026
AI in cloud ERP to speed finance close by 30% by 2028
Data Analytics

AI in cloud ERP to speed finance close by 30% by 2028

AI-enabled cloud ERP could cut finance close times by 30% by 2028, as Gartner tips modular, automated systems to reshape CFO agendas.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026

Stories from Other Regions

Process automation stories

The future of work in 2026: Building the modern workspace
Data Protection

The future of work in 2026: Building the modern workspace

By 2026, modern workspaces will hinge on invisible infrastructure, governed AI and human-centric orchestration to stay competitive.

By Peter McLeavery • 5 min read • Thu, 26th Feb 2026
Siemens backs CAPHENIA to scale synthetic aviation fuel
Digital twins

Siemens backs CAPHENIA to scale synthetic aviation fuel

Siemens teams up with CAPHENIA to automate plasma-based plants and rapidly scale synthetic jet fuel as aviation decarbonisation intensifies.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
UK airlines turn to agentic AI & WhatsApp to cut queues
Customer Relationship Management

UK airlines turn to agentic AI & WhatsApp to cut queues

UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
Philippine Airlines cuts waits with AI contact centre
Unified Communications

Philippine Airlines cuts waits with AI contact centre

Philippine Airlines slashes call waits to under a minute with Twilio-powered AI, targeting a 'super AI agent' handling most queries by 2026.

By Sofiah Nichole Salivio • 5 min read • Wed, 25th Feb 2026