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Gainsight names three executives as it expands AI retention
Software-as-a-Service

Gainsight names three executives as it expands AI retention

The hires deepen its shift into outcome-based renewal services, raising the stakes on security, internal systems and customer trust.

By Joseph Gabriel Lagonsin • 4 min read • This month
AI is rewriting the rules of dealmaking
Software-as-a-Service

AI is rewriting the rules of dealmaking

Deal teams are using generative AI to cut review times and surface risks in seconds, but trust and traceability remain critical.

By Justin Smith • 4 min read • This month
Visa strengthens AI defences amid new era of cyber threats
Data Protection

Visa strengthens AI defences amid new era of cyber threats

Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.

By David Shilovsky • 6 min read • This month
Ramosedi elected CIMA president in leadership change
Digital Transformation

Ramosedi elected CIMA president in leadership change

His appointment puts a South African at the head of CIMA as the profession grapples with AI, trust and talent shortages.

By Mark Tarre • 3 min read • Last month
NTT DATA flags cyber & climate risk surge in insurance
Data Analytics

NTT DATA flags cyber & climate risk surge in insurance

Uninsured cyber and climate losses are widening the protection gap, while insurers lag in scaling AI despite mounting pressure to cut costs.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia & New Zealand small firms lift marketing spend
Data Protection

Australia & New Zealand small firms lift marketing spend

Despite inflation and interest-rate pressure, most small firms are boosting marketing and AI use to win customers and protect revenue.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Stories from Other Regions

Trust stories

AccountsIQ warns UK finance leaders on AI governance
Data Protection

AccountsIQ warns UK finance leaders on AI governance

Unchecked AI could distort finance decisions and damage trust, as UK firms rush adoption without enough governance, oversight or training.

By Karen Joy Bacudo • 5 min read • Last week
'Use AI in ways you can clearly explain': key tips on maintaining trust with AI use
Data Protection

'Use AI in ways you can clearly explain': key tips on maintaining trust with AI use

Public trust in AI depends on clear policies, mandatory staff training and plain-language explanations of how systems use people's data.

By Kate Kolich • 3 min read • Last week
How to prevent your AI agents from going rogue
Robotics

How to prevent your AI agents from going rogue

Poorly governed AI agents could trigger outages, compliance breaches and boardroom liability as Australian firms rush to deploy them.

By Sharryn Napier • 4 min read • This month
Australia backs new AI office as tech leaders urge standards
Digital Transformation

Australia backs new AI office as tech leaders urge standards

The new agency could shape how Australian firms adopt AI, with leaders warning that standards and security will decide whether gains outweigh risk.

By Mark Tarre • 8 min read • This month
UK accountants could add GBP £463,000 from clients
Digital Transformation

UK accountants could add GBP £463,000 from clients

Existing client relationships could be worth far more as UK firms miss demand for extra advice and support, Ravical found.

By Karen Joy Bacudo • 4 min read • This month
UK shoppers back security checks but quit slow checkouts
Fintech

UK shoppers back security checks but quit slow checkouts

Payment providers risk losing sales as four in ten UK shoppers abandon purchases when security checks delay or fail at checkout.

By Sofiah Nichole Salivio • 4 min read • This month
Bospar survey finds Americans confused about AI & brands
Generative AI

Bospar survey finds Americans confused about AI & brands

Americans largely misunderstand how chatbots source brand answers, leaving companies at risk of being invisible in AI search results.

By Joseph Gabriel Lagonsin • 4 min read • This month
Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Last month
In AI, control is the real advantage
Data Protection

In AI, control is the real advantage

Australian firms risk losing AI advantage if core models and pricing stay offshore, as sovereign control becomes a resilience and trust issue.

By Gavin Seewooruttun • 5 min read • Last month
Quantum computing isn't just a crypto problem - it's a money problem
Encryption

Quantum computing isn't just a crypto problem - it's a money problem

Banks, payment networks and governments may face the same post-quantum migration as crypto, with trust and coordination now at stake.

By Paul Quickenden • 5 min read • Last month
AICPA & CIMA launch Rise2040 on AI's finance future
Data Analytics

AICPA & CIMA launch Rise2040 on AI's finance future

Accountants face a shift towards advisory work as AI and data tools reshape finance, with trust and judgement remaining vital.

By Karen Joy Bacudo • 5 min read • Last month