About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 27
AI-driven data governance to be key by 2025, says expert
Thu, 19th Dec 2024
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data protection
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mfa
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risk & compliance
By 2025, data governance, AI, and multi-factor authentication will become crucial as firms navigate increasing regulatory pressures and cybersecurity threats.
Cloudbrink CEO discusses future of remote work & AI tech
Thu, 19th Dec 2024
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network infrastructure
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casb
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sase
Cloudbrink's CEO Prakash Mana predicts the work-from-anywhere trend will persist through 2025, driven by Gen Z and advancements in AI and connectivity.
Kaspersky reports rise in malware threats & attacks in 2024
Thu, 19th Dec 2024
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malware
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data protection
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phishing
Kaspersky's latest report reveals a 14% rise in daily malware detection, with 467,000 malicious files identified each day in 2024.
AI's dual role in reshaping cybersecurity strategies 2024
Thu, 19th Dec 2024
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iot security
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advanced persistent threat protection
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physical security
The cybersecurity landscape is rapidly evolving as AI transforms both threats and defences, with increasing challenges expected in 2025, warns Meta1st CEO.
Sinch predicts AI & human synergy in customer service 2025
Thu, 19th Dec 2024
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cx
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martech
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email security
Sinch predicts a transformation in digital customer communications by 2025, emphasising AI's role alongside human agents in enhancing engagement.
Australians embrace AI chatbots for holiday shopping
Thu, 19th Dec 2024
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cx
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martech
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ai
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
APAC enterprises to prioritise AI ROI by 2025, says report
Thu, 19th Dec 2024
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digital transformation
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cx
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martech
A new report indicates that over half of Asia-Pacific enterprises expect to optimise AI investments for better long-term ROI by 2025, moving beyond initial trials.
Survey reveals underrepresentation of women in tech sector
Thu, 19th Dec 2024
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isaca
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gender diversity
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equality
A recent ISACA survey reveals only 41% of businesses focus on hiring women in technology, despite 87% of IT professionals acknowledging a gender diversity gap.
Forrester report identifies key mobile banking features by 2027
Thu, 19th Dec 2024
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fintech
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cx
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martech
Forrester's new report highlights essential mobile banking features by 2027, emphasising fraud management and security as top priorities for customer trust.
Cyber threats rise during festive season, experts warn
Thu, 19th Dec 2024
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phishing
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advanced persistent threat protection
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email security
As the festive season approaches, experts warn of rising cyber threats, urging organisations and individuals to strengthen their digital defences during this vulnerable period.
EY study shows Microsoft 365 Copilot boosts inclusivity
Tue, 17th Dec 2024
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genai
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ai
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agentic ai
A recent EY study reveals that Microsoft 365 Copilot significantly enhances workplace inclusivity for disabled and neurodivergent employees.
DeepL report reveals AI's transformative role in law
Tue, 17th Dec 2024
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legal tech
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communication
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data security
A new report by DeepL reveals that 87% of legal professionals find AI tools enhance their work, marking a significant shift in the legal sector.
Tradebyte predicts challenges & strategies for 2025
Tue, 17th Dec 2024
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cx
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martech
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commerce systems
Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.
UK businesses unprepared for 2027 PSTN network switch
Tue, 17th Dec 2024
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migration
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iot
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partner programmes
UK firms are unprepared for the PSTN-to-all-IP switch, risking disruptions in key systems as the 2027 deadline looms, warns Zen Internet research.
Survey reveals UK firms unprepared for 2025 skill demands
Tue, 17th Dec 2024
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cx
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martech
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genai
A new survey reveals only 25% of employees have access to crucial new technology, signalling UK companies' unpreparedness for the challenges of 2025.
Over 12 million Brits to explore AI skills by 2025
Tue, 17th Dec 2024
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edutech
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advanced persistent threat protection
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data privacy
A survey shows over 12 million UK consumers aim to learn about AI by 2025, reflecting a significant shift toward understanding this transformative technology.
Christmas shopping hit by AI-enhanced scalping bots
Tue, 17th Dec 2024
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breach prevention
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ecommerce
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cybersecurity
A study by Imperva reveals that 71% of UK consumers face challenges securing Christmas gifts due to scalping bots inflating prices by over 105%.
Spearphishing identified as leading threat to utilities
Tue, 17th Dec 2024
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ransomware
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advanced persistent threat protection
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ai
A report by ReliaQuest reveals that 81% of cyber threats to the utilities sector stem from spearphishing, highlighting significant vulnerabilities in legacy systems.
UK CISOs face mounting stress, career changes imminent
Tue, 17th Dec 2024
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siem
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cybersecurity
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cisco
UK Chief Information Security Officers are under growing stress, with 35% facing overwork and 23% actively seeking new job opportunities.
ProHance report shows rise in global productivity hours
Tue, 17th Dec 2024
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data analytics
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it services
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productivity
ProHance's Global Productivity Benchmarking Report shows average work hours rose to 9 hours 30 minutes in Q3 2024, highlighting diverse sector trends.