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Forrester Research stories

Enterprise AI buyers increase spending but demand proof
Software-as-a-Service

Enterprise AI buyers increase spending but demand proof

Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.

By Sofiah Nichole Salivio • 4 min read • Yesterday
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Yesterday
Kore.ai names Uma Sandilya Chief Commercial Officer
Digital Transformation

Kore.ai names Uma Sandilya Chief Commercial Officer

The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Australian universities boost AI spend despite gaps
Software-as-a-Service

Australian universities boost AI spend despite gaps

Most institutions still lack the systems and skills to use it effectively, even as AI budgets rise to cut costs and improve student outcomes.

By Mark Tarre • 3 min read • 2 days ago
11:11 Systems launches managed SASE with Cato Networks
Disaster Recovery

11:11 Systems launches managed SASE with Cato Networks

Businesses with distributed workforces can now get round-the-clock SASE management as 11:11 adds Cato Networks' cloud platform to its services.

By Sean Mitchell • 4 min read • 4 days ago
Forrester says tech sovereignty gains will stay modest
Semiconductors

Forrester says tech sovereignty gains will stay modest

Most countries will see only slight progress in tech sovereignty by 2030, with heavy investment failing to close the gap with China and the US.

By Mark Tarre • 4 min read • 4 days ago
Forrester warns bigger AI budgets won't fix weak ops
DevOps

Forrester warns bigger AI budgets won't fix weak ops

Greater AI spending is set to expose data and governance gaps unless companies first fix the operational foundations, Forrester says.

By Sean Mitchell • 4 min read • Last week
GitLab 19.2 adds AI tools for security & workflows
DevOps

GitLab 19.2 adds AI tools for security & workflows

The update aims to cut review bottlenecks by auto-fixing vulnerable dependencies and surfacing code flaws scanners often miss.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tanium named leader in IDC digital employee experience
Software-as-a-Service

Tanium named leader in IDC digital employee experience

Downtime from slow devices and failed apps is prompting larger firms to unify endpoint, security and experience tools, IDC says.

By Sean Mitchell • 4 min read • This month
Whatfix partners with PTC on PLM software adoption
Digital Transformation

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

By Sean Mitchell • 4 min read • This month
FPT study finds firms struggle to scale AI beyond pilots
Manufacturing

FPT study finds firms struggle to scale AI beyond pilots

Only 26% of organisations call their AI operations advanced, as integration headaches and data silos keep many projects stuck in pilots.

By Sofiah Nichole Salivio • 4 min read • This month
Forrester warns OpenAI IPO & US stake cloud outlook
Data Protection

Forrester warns OpenAI IPO & US stake cloud outlook

Forrester says investors and buyers could face new risks and disclosures as OpenAI and Anthropic move towards listings and Washington weighs equity.

By Sofiah Nichole Salivio • 5 min read • This month
EDB named Forrester Leader in multimodel data platforms
Hybrid Cloud

EDB named Forrester Leader in multimodel data platforms

The ranking could help EDB win larger enterprises seeking to run analytics and AI closer to core data without adding more specialist systems.

By Joseph Gabriel Lagonsin • 4 min read • This month
Constructor named Gartner leader in search & discovery
Software-as-a-Service

Constructor named Gartner leader in search & discovery

Retailers are turning to specialist search tools as the category grows, with Gartner valuing the market at USD $17.41 billion in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Basware named Gartner Leader in accounts payable apps
Software-as-a-Service

Basware named Gartner Leader in accounts payable apps

Finance teams face tighter AP controls and fraud risks as Basware gains a second major analyst endorsement for its AI-driven platform.

By Karen Joy Bacudo • 4 min read • Last month
Forrester says telecoms turn to AI to revive growth
Digital Transformation

Forrester says telecoms turn to AI to revive growth

Weak revenue growth is pushing telecom groups to invest in AI infrastructure and automation, as they seek new income beyond basic connectivity.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Forrester Research stories

China cloud market turns to compliance & resilience
Data Protection

China cloud market turns to compliance & resilience

Regulation, resilience and AI are now shaping Chinese companies' cloud choices as hybrid models dominate and vendor risk rises.

By Sean Mitchell • 3 min read • This month
Google Cloud expands Spanner for AI & multi-model data
Hybrid Cloud

Google Cloud expands Spanner for AI & multi-model data

Businesses can now run transactional, graph and vector workloads together as Google broadens Spanner for AI applications across clouds and on-premises.

By Mark Tarre • 5 min read • This month