IT asset management Stories

Global Stories

IT asset management stories

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • Last week

Ransomware

Intruder finds exposed MySQL databases in 26% of firms

The findings show many firms still leave internet-facing databases and admin tools open, giving attackers easy routes before flaws are even published.

By Sean Mitchell • 4 min read • Last week

Data centers

Forrester warns GenAI strains resources despite gains

Rising power and water demand from AI data centres could wipe out some sustainability gains unless firms demand stricter vendor transparency.

By Sean Mitchell • 3 min read • Last week

Digital Transformation

Tanium & ServiceNow launch autonomous IT product

Live endpoint data will now feed ServiceNow workflows, aiming to cut incident response times and automate patching across large fleets.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Tanium, ServiceNow launch autonomous IT operations tool

The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Deel acquires Sastrify to boost software spend control

The deal gives employers a single place to curb waste from software renewals and shelfware as AI subscriptions add to IT spending.

By Sean Mitchell • 3 min read • This month

Ransomware

Qualys & Converge launch cyber insurance pricing tool

Businesses may win lower premiums as live security data replaces self-reported forms in a new cyber insurance model for Qualys users.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Rippling adds Splashtop remote access for IT teams

IT teams can now open and record remote desktop sessions from Rippling, tying support actions to device records and policies.

By Joseph Gabriel Lagonsin • 4 min read • This month

Hybrid Cloud

Recast adds Intune tools for hybrid endpoint teams

IT teams can now handle more hybrid endpoint tasks in one place as Recast widens Right Click Tools support for Intune and Entra ID.

By Sofiah Nichole Salivio • 3 min read • This month

IT Automation

PDQ adds software visibility & workflow integrations

IT teams can now track fleet-wide software gaps and route deployment tasks into Jira, Freshworks and Zapier with PDQ's latest update.

By Catherine Knowles • 3 min read • This month

Software-as-a-Service

AI agents multiply risk, says DigiCert chief product officer

Many firms cannot see where their AI agents are, leaving identity, policy and supply-chain risks to grow as deployments scale.

By Anthony Caruana • 5 min read • Last month

IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Last month

Firewalls

ServiceNow completes USD $7.75 billion Armis acquisition

The takeover should broaden ServiceNow’s security reach as it folds Armis’s asset-visibility tools into workflows for customers managing more devices and identities.

By Catherine Knowles • 5 min read • Last month

Digital Transformation

Cork Cyber adds automated mapping to Vantage platform

Managed service providers could cut manual effort and false compliance alerts as the update tightens asset links across security tools.

By Mark Tarre • 4 min read • Last month

Firewalls

MetTel launches connected laptop service for enterprises

Enterprise IT teams could cut deployment delays as MetTel’s new service ships laptops preloaded, connected and supported across mobile networks.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

What organisations need to know about Microsoft EA licensing heading into 2026

Many organisations face higher renewal costs as Microsoft tightens Enterprise Agreement access and shifts customers toward newer licensing models.

By Fran Smaller • 8 min read • Last month

Software-as-a-Service

Freshworks names Vahalia to lead global partner push

The software maker is leaning on partners to win bigger enterprise deals, after more than 60% of annual recurring revenue came from mid-market and enterprise customers.

By Sofiah Nichole Salivio • 4 min read • Last month