The Ultimate Guide to IT Automation
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
Canadian IT Automation News
Regional stories with direct local relevance
Avison Young picks CGI for AI managed services boost
The deal should sharpen Avison Young's digital operations and give CGI a wider role across the adviser’s international workplace estate.
Data paradox: poor data quality undermines AI in finance
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Sage predicts AI & finance shift for mid-sized firms
Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Devolutions launches secure AI for remote desktop management
Devolutions launches secure AI integration in Remote Desktop Manager, enabling IT teams to automate tasks without exposing credentials or compromising control.
Devolutions acquires PowerShell Universal to boost IT automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Analyst Insights
Research and market analysis connected to IT Automation
Atera offers fee-free Robin if AI misses support target
Gartner: AI layoffs do not improve returns on investment
Pax8 & NinjaOne form global MSP referral partnership
Digitate named a Leader in IDC's AIOps 2026 review
Extreme says Platform ONE cuts network costs by 32%
Featured News
Expert Columns
Why trust is the bottleneck for AI-driven operations
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the network
Recent IT Automation News
Top Down Ventures closes USD $28 million founders fund
Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.
Omnissa adds Windows Server management to Workspace ONE
Omnissa expands Workspace ONE with Windows Server management, aiming to cut costs and simplify IT operations with one cloud console.
10ZiG, Parallels expand partnership for hybrid work
10ZiG and Parallels broaden partnership to offer secure virtual applications and desktops for hybrid work, cutting endpoint costs and complexity.
Dynatrace named leader in GigaOm Kubernetes report
As Kubernetes deployments spread, operators are under pressure to cut incident times and pin down faults across complex cloud estates.
Kyndryl adds AI to prevent IT outages before they happen
Enterprises using Kyndryl Bridge have seen fewer outages and lower maintenance costs as AI flags IT risks before systems fail.
Deel launches Akai to automate back-office workflows
Operations teams could cut weeks of manual work as Deel opens Akai, already handling 100,000 cases a month, to external users.
Red Hat adds post-quantum security to Linux platform
Quantum-resistant encryption and AI-driven automation are coming to Red Hat Enterprise Linux, as customers face tighter security and less manual upkeep.
KPMG expands ServiceNow alliance in USD $40 million AI push
Clients could see faster AI rollouts across back-office workflows as KPMG deepens a three-year USD $40 million alliance with ServiceNow.
Spinnaker launches SAP ECC end-of-life assessment tool
SAP customers facing a 2027 maintenance deadline can now get a 45-minute assessment of migration, cost and support risks.
monday.com rebuilds platform around AI work agents
The revamp puts AI agents into everyday workflows for 250,000 customers as monday.com seeks to turn a work tool into a broader platform.
WatchGuard launches Rai AI workforce for MSP security
Managed service providers could cut alert backlogs as WatchGuard’s new AI agent takes on threat detection and response across client networks.
Extreme expands AI networking platform with Agent ONE
Customers can now manage mixed-vendor networks and security from one platform as Extreme adds third-party device support and AI agents.
HPE adds autonomous networking functions to Mist & Aruba
Automatic remediation and capacity tuning in HPE Mist and HPE Aruba Central aim to cut outages and lighten IT teams’ workload.
Celonis teams with Microsoft on AI agent oversight
The tie-up aims to help firms scale AI agents with better governance, tracing decisions and proving business impact beyond pilot projects.
Tanium, ServiceNow launch autonomous IT operations tool
The tie-up aims to cut investigation times and patching errors by feeding live endpoint data into ServiceNow workflows and AI agents.
OpenAI and PwC build finance AI agents for CFO teams
The move could cut repetitive work in finance teams while giving Chief Financial Officers tighter control over AI spending and risk.
Broadcom launches VMware Cloud Foundation 9.1 for AI
The update targets firms weighing private cloud for production AI, with Broadcom citing cost, security and governance pressures in its research.
New Relic launches AI knowledge layer for IT incidents
It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.
LogicMonitor adds IBM watsonx & Red Hat to Edwin AI
The tie-up could cut downtime for enterprises by letting AI detect incidents, generate playbooks and trigger fixes across hybrid estates.
Enterprise AI ambitions outpace readiness, survey finds
Despite near-universal enthusiasm, only 27% of organisations say their data and workflows are connected enough to support AI success.