ChannelLife Canada - Industry insider news for technology resellers
Canada

Knowledge Management Stories - Page 2

Global Stories

Knowledge Management stories

Manufacturers turn to AI as maintenance know-how fades
Manufacturing

Manufacturers turn to AI as maintenance know-how fades

Rising downtime costs are pushing factories to use AI to capture veteran technicians' know-how before retiring staff take it with them.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Flexera launches AI cost tools to track enterprise spend
Software-as-a-Service

Flexera launches AI cost tools to track enterprise spend

Growing AI use is making bills harder to predict, pushing firms to track costs across models, agents, data and compute.

By Karen Joy Bacudo • 4 min read • Last week
Datasite & Harvey link deal documents to AI workflows
Software-as-a-Service

Datasite & Harvey link deal documents to AI workflows

Lawyers can now use approved deal files inside Harvey without leaving Datasite, as the tie-up aims to speed diligence and drafting.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Infios adds AI tools to warehouse management software
Supply Chain

Infios adds AI tools to warehouse management software

The new tools are aimed at cutting manual work and speeding up warehouse responses to errors, staff queries and coaching needs.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Q4 launches Knowledge Base for investor relations teams
Software-as-a-Service

Q4 launches Knowledge Base for investor relations teams

Investor relations teams could cut preparation delays and disclosure risks by keeping approved company material inside Q4's new AI workflow tools.

By Mark Tarre • 4 min read • Last week
The path to autonomous operations: Why observability is the reliability layer for AI
DevOps

The path to autonomous operations: Why observability is the reliability layer for AI

Investment in AI-powered monitoring is rising as firms race to prevent hallucinations, outages and security risks in production systems.

By Bernd Greifeneder • 6 min read • This month
Zscaler expands AI-Guardian with cloud & AI partners
Data Protection

Zscaler expands AI-Guardian with cloud & AI partners

Customers will be able to enforce zero trust controls across more AI tools as Zscaler broadens its security programme to key cloud partners.

By Sean Mitchell • 5 min read • This month
Lexful raises USD $7 million seed round for MSP AI docs
Software-as-a-Service

Lexful raises USD $7 million seed round for MSP AI docs

The seed cash will speed product development as managed service providers seek better ways to capture and use scattered IT knowledge.

By Mark Tarre • 4 min read • This month
Ivalua launches IVA Studio for procurement AI automation
Software-as-a-Service

Ivalua launches IVA Studio for procurement AI automation

Procurement teams will be able to handle sourcing, invoicing and supplier risk in one interface, as Ivalua adds AI agent IVA Studio.

By Sean Mitchell • 4 min read • This month
Sprinklr launches LLM Insights to track AI brand visibility
Customer Experience

Sprinklr launches LLM Insights to track AI brand visibility

Brands risk being misdescribed in AI answers as generative search reshapes discovery, prompting Sprinklr to add monitoring inside Insights.

By Sofiah Nichole Salivio • 4 min read • This month
ASUS launches ExpertBook Ultra business laptop in Australia
Data Protection

ASUS launches ExpertBook Ultra business laptop in Australia

Business buyers in Australia can now get a 0.99kg 14-inch Copilot+ PC from AUD $3,399, with local AI tools and 26-hour battery life.

By Sean Mitchell • 4 min read • This month
Stack Overflow launches beta product for AI coding agents
Software-as-a-Service

Stack Overflow launches beta product for AI coding agents

Developers using AI assistants may get a verified knowledge base to cut repeated errors, security flaws and duplicated debugging work.

By Sofiah Nichole Salivio • 4 min read • This month
AI tax research use nearly doubles at accounting firms
Digital Transformation

AI tax research use nearly doubles at accounting firms

Routine tax workflows are shifting as 60% of US accountants now use AI weekly, with many expecting billing models to change.

By Karen Joy Bacudo • 4 min read • This month
AI fluency: A skeptic's guide to the skill that snuck up on product teams
Software-as-a-Service

AI fluency: A skeptic's guide to the skill that snuck up on product teams

Teams risk wasted cycles and quality slips unless staff can judge when AI output fits the system and when it simply looks right.

By Sergiy Korolov • 5 min read • This month
Optiv launches AI partner portal built on Channelscaler
Software-as-a-Service

Optiv launches AI partner portal built on Channelscaler

Partners and sellers can now find incentives faster as Optiv centralises onboarding, content and programme details in one governed portal.

By Joseph Gabriel Lagonsin • 4 min read • This month

Stories from Other Regions

Knowledge Management stories

Zaro.ai emerges with USD $5.1 million pre-seed round
Software-as-a-Service

Zaro.ai emerges with USD $5.1 million pre-seed round

The funding will help Zaro chase enterprise clients as it enters a crowded AI software market with a model-agnostic workspace.

By Sofiah Nichole Salivio • 4 min read • This month
Australia's AI boom failing to lift business performance
Software-as-a-Service

Australia's AI boom failing to lift business performance

Despite near-universal use, most Australian workers say AI saves time without delivering the business gains employers are seeking.

By Sean Mitchell • 5 min read • This month
Asana unveils AI work suite for human & agent teams
Customer Relationship Management

Asana unveils AI work suite for human & agent teams

Australian businesses may struggle to keep up as Asana expands AI across workflows, with only 14% having scaled it organisation-wide.

By Mark Tarre • 5 min read • This month