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Managed Services stories - Page 9

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Modern security operations center analysts monitoring digital dashboards advanced technology cloud integration usa

EY US partners with CrowdStrike to modernise cyber operations

Tue, 4th Nov 2025
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siem
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cloud security
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advanced persistent threat protection
EY US partners with CrowdStrike to modernise cyber operations using Falcon Next-Gen SIEM, enhancing AI-driven security and accelerating legacy system migration.
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Outpost24 unveils all-in-one PCI DSS compliance platform

Fri, 31st Oct 2025
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devops
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application security
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partner programmes
Outpost24 launches an all-in-one PCI DSS compliance platform, combining certified expertise and automation to ease payment card security management.
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AvePoint expands Azure protection with IAMCP partnership & new features

Thu, 30th Oct 2025
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data protection
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digital transformation
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cloud security
AvePoint enhances Azure data protection, partners globally with IAMCP, and boosts cloud marketplace integration to support rising demand in AI security services.
Flexigenai ey

EY answers demand for agentic AI with Canadian-built platform

Thu, 30th Oct 2025
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partner programmes
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managed services
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ey
EY's Canadian branch is spearheading the release of a client agent marketplace, aiming to enhance collaboration and service delivery.
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AI spending soars as network investment lags in global expansion

Wed, 29th Oct 2025
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network infrastructure
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partner programmes
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ai
Global firms rapidly invest in AI, allocating 45% of tech budgets, but network infrastructure spending lags at just 8%, risking connectivity amid expansion plans.
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Venn launches online incorporation for Ontario businesses

Sat, 4th Oct 2025
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partner programmes
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smb
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managed services
The Toronto-based company now offers Ontario entrepreneurs online incorporation, bundling business registration and banking in one seamless digital service.
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Zoom unveils AI upgrades for sales, service & event platforms

Fri, 19th Sep 2025
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uc
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digital transformation
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cx
Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
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LogicMonitor unveils AI upgrades, new pricing & cloud support

Wed, 17th Sep 2025
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hyperscale
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cx
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martech
LogicMonitor upgrades its LM Envision platform with AI-driven features, expanded cloud support including Oracle Cloud, and a new flexible pricing model.
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CrowdStrike partners can earn up to USD $7 in services for each USD $1 spent

Tue, 16th Sep 2025
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digital transformation
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partner programmes
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ai security
CrowdStrike partners can earn up to USD $7 in services revenue for every USD $1 spent on its Falcon platform, boosting profitability and growth prospects.
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SailPoint & HCLTech forge AI-driven identity security alliance

Fri, 5th Sep 2025
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hybrid cloud
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digital transformation
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partner programmes
SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.
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SAP expands sovereign cloud services for public sector in ANZ

Wed, 3rd Sep 2025
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digital transformation
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partner programmes
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supply chain
SAP expands its Sovereign Cloud services in Australia and New Zealand, enhancing data control and security for public sector and regulated industries.
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Seismic, Salesforce expand AI tools to boost B2B sales success

Sat, 23rd Aug 2025
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cx
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martech
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partner programmes
Seismic has integrated its Aura AI with Salesforce's Agentforce to boost B2B sales by offering real-time content and adaptive playbooks within a single platform.
Modern office it professional analyzing cloud application dashboard

Calero launches SaaS tool to cut costs & tackle shadow IT

Fri, 8th Aug 2025
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digital transformation
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cloud security
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partner programmes
Calero has launched a new SaaS management tool to help IT leaders cut costs and tackle shadow IT by improving visibility, control, and optimisation of cloud apps.
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Red Hat named leader for multicloud container platforms by Forrester

Thu, 31st Jul 2025
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virtualisation
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hybrid cloud
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public cloud
Red Hat is named a leader in Forrester's Q3 2025 report for multicloud container platforms, praised for reliability, support, and advanced Kubernetes capabilities.
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AVANT & Assured unite to expand data backup services

Fri, 18th Jul 2025
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data protection
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dr
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partner programmes
AVANT and Assured Data Protection partner to offer enhanced managed backup and disaster recovery services across North America using Rubrik and Nutanix technologies.
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LevelBlue acquires Trustwave to form largest global MSSP

Fri, 4th Jul 2025
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devops
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cloud security
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advanced persistent threat protection
LevelBlue's acquisition of Trustwave creates the world's largest pure-play managed security services provider, enhancing global cyber defence capabilities.
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Org Group appoints Kurt Schreurs to lead global recruitment

Wed, 2nd Jul 2025
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partner programmes
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recruitment
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managed services
Org Group appoints Kurt Schreurs as Chief Revenue Officer to lead global recruitment strategy, aiming to boost growth across key talent brands including Morgan McKinley.
Computer security operations center analysts monitoring cyber threats ai

Rapid7 launches agentic AI to boost MDR speed & accuracy

Thu, 26th Jun 2025
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semiconductors
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siem
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advanced persistent threat protection
Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.
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Transport sector faces rising cyber risks amid AI boom

Thu, 12th Jun 2025
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malware
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firewalls
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network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.
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Healthcare faces surge in cyberattacks & AI-driven threats

Fri, 6th Jun 2025
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application security
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partner programmes
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supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.