ChannelLife Canada - Industry insider news for technology resellers

Outsourcing stories

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Meta smart glasses reflecting surveillance grid data leak risk

Sama credential leaks raise fears over Meta glasses data

Last week
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wearables
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data protection
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surveillance
Leaked Sama staff logins tied to stealer malware spark fresh alarm over security of Meta Ray-Ban smart glasses video review pipeline.
Cio worried in glass office giant glowing ai brain tiny controls

CIOs warn AI adoption is outpacing governance skills

Last week
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Global business partners shaking hands across world map illustration

Vistra & G-P launch unified path for global hiring

Last week
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cx
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martech
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hcm
Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.
Ai brain glowing in rusted gears tangled with legacy systems

AI ambitions collide with legacy integration problems

Last month
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
Carlo stefanelli chief technology officer targa telematics

Targa Telematics shifts core systems to Equinix hubs

Last month
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digital transformation
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hyperscale
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iot
Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.
Cinematic it security ops center handshake managed cyber partners

WatchGuard marks 30 years backing MSP-led security

Last month
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firewalls
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ransomware
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network security
WatchGuard marks 30 years in cybersecurity, touting MSP-first strategy, 25,000 partners and a unified, automated security platform.
Ai cloud shield protecting na data centers web app api security

Bell Cyber & Radware launch AI-driven cloud security

Last month
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firewalls
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data protection
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hybrid cloud
Bell Cyber and Radware have unveiled an AI-driven, fully managed cloud security service to shield apps, APIs and sites from automated attacks.
Business partners handshake ai driven audit risk analytics office

MindBridge & Genpact partner on AI audit analytics

Last month
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data analytics
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martech
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partner programmes
MindBridge and Genpact forge global alliance to embed AI-driven audit analytics into enterprise risk consulting and financial assurance work.
Managed soc arctic theme wolf motif endpoint threat dashboards

Arctic Wolf unveils Aurora managed endpoint tools for MSPs

Last month
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ransomware
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endpoint protection
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partner programmes
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Indian glass office tower sunrise growth arrows cloud circuits

Persistent named fastest-growing global IT services brand

Last month
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
Asia  pacific and japan

CyberArk crowns PwC 2025 Global Partner of the Year

Last month
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
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Cybage names Badhrinath Krishnamoorthy Global President

Last month
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Ross teague

Nebula & Meter partner to scale global network services

Last month
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Glowing digital shield over world map asia pacific cybersecurity

Cybersecurity as a Service market to hit USD $83.96bn

Last month
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
Ai enabled boardroom vs legacy confusion scaling enterprise ai

C-suite leaders deploy AI, but struggle to scale it

Last month
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Modern corporate cloud datacenter ai brain pattern indian exec

Mphasis gains AWS AI Competency for generative AI work

Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centre agents mixed emotions under looming ai automation

Contact centres report rising morale but AI doubts grow

Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Wipro ai led enterprise indian office aerial cutaway data streams

Wipro unveils unified AI-led enterprise functions model

Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
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Exclusive: SonicWall's Suroop Chandran on why security basics still fail

Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.
Singapore skyline financial district dusk fintech wealth deal

HCLTech to buy Singapore wealth consultancy Finergic

Wed, 28th Jan 2026
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digital transformation
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fintech
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it services
HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.