Process automation stories - Page 12

Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.

Technology leaders warn 2026 will be a make-or-break year as businesses demand tangible AI value, workflow redesign and tighter security.

Generative AI promises transformation, but without modern, rigorous data governance frameworks, projects risk failure, fines and lost trust.

Rimini Street launches AI Agentic UX layer to automate Oracle and SAP ERP workflows, promising faster delivery without costly migrations.

TCS launches BaNCS AI Compass, adding explainable AI agents to help global banks automate operations while tightening governance controls.

Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.

Enterprises to shelve grand AI overhauls by 2026, funnelling budgets into smaller, measurable projects and AI-as-a-Service models.

Zoho launches AI-powered spend and enterprise billing tools to help larger firms tighten control of finances and revenue operations.

Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

Finance chiefs brace for AI upheaval as CIMA warns of widening skills gap and underprepared teams despite soaring expectations.

In 2026, AI and automation face a shakeout as pilots give way to hard ROI demands, exposing skills gaps and flawed processes at scale.

Sage CTO Aaron Harris says CFOs must demand transparent, auditable AI in finance as trust becomes a measurable requirement by 2026.

BlackLine snaps up WiseLayer to embed AI agents in its Verity suite, automating complex close tasks and reshaping finance team workloads.

Hyland has been ranked a Leader in IDC's 2025-2026 MarketScape for intelligent document processing, citing its agentic automation strategy.

Tech leaders say 2026 will be the year agentic AI moves from pilots to mainstream, as enterprises demand measurable business impact.

AI will unleash short-term chaos and “shadow AI” risks before governance tools restore control, warns OutSystems chief Woodson Martin.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

Celonis forecasts context-aware AI, autonomous operations and open platforms will overhaul global supply chains and competition by 2026.