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Process automation stories

Sage adds new AI tools to boost Intacct finance teams
Data Analytics

Sage adds new AI tools to boost Intacct finance teams

Sage unveils new AI tools in Intacct to speed finance closes, sharpen cash visibility and cut manual work across mid-sized organisations.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Feb 2026
Cognizant deepens Google Cloud pact for agentic AI
Digital Transformation

Cognizant deepens Google Cloud pact for agentic AI

Cognizant is expanding its Google Cloud partnership to accelerate enterprise deployment of agentic AI using Gemini Enterprise at scale.

By Catherine Knowles • 3 min read • Tue, 17th Feb 2026
AI becomes core to US auto dealers' retail strategy
Customer Relationship Management

AI becomes core to US auto dealers' retail strategy

US auto dealers make AI central to retail strategy, ramping investment as squeezed margins and online-first buyers demand faster response.

By Catherine Knowles • 4 min read • Tue, 17th Feb 2026
NiCE report shows agentic AI transforming contact centres
Unified Communications

NiCE report shows agentic AI transforming contact centres

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

By Sean Mitchell • 4 min read • Tue, 17th Feb 2026
Ramp unveils AI Accounting Agent to speed month-end close
Data Analytics

Ramp unveils AI Accounting Agent to speed month-end close

Ramp launches an AI Accounting Agent that codes transactions, handles accruals and reconciles ERP data to speed up the month-end close.

By Karen Joy Bacudo • 4 min read • Mon, 16th Feb 2026
UK IT departments most confident on AI future-readiness
Software-as-a-Service

UK IT departments most confident on AI future-readiness

UK IT teams are Europe's most confident on AI and cybersecurity, yet a survey shows many still lag in turning that optimism into maturity.

By Catherine Knowles • 4 min read • Sun, 15th Feb 2026
Aurasell unveils AI-native GTM OS overlay for CRMs
Customer Relationship Management

Aurasell unveils AI-native GTM OS overlay for CRMs

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

By Sofiah Nichole Salivio • 4 min read • Sat, 14th Feb 2026
UK CIOs struggle to govern surge in business AI agents
Data Protection

UK CIOs struggle to govern surge in business AI agents

UK CIOs embed AI agents in critical workflows but lack real-time oversight as board pressure mounts for provable returns and tighter audits.

By Sofiah Nichole Salivio • 4 min read • Sat, 14th Feb 2026
Exclusive: ECI Software Solutions sets ERP 'activation' strategy
Digital Transformation

Exclusive: ECI Software Solutions sets ERP 'activation' strategy

ECI targets out-of-the-box ERP “activation” for manufacturers, blending AI and IoT data to boost utilisation and speed time to value.

By Melania Watson • 5 min read • Fri, 13th Feb 2026
Wesfarmers, Microsoft deepen AI & cloud retail pact
Data Analytics

Wesfarmers, Microsoft deepen AI & cloud retail pact

Wesfarmers is deepening its AI and cloud pact with Microsoft to roll out Copilot tools, agents and data platforms across its retail brands.

By Sean Mitchell • 3 min read • Fri, 13th Feb 2026
5 Signs it's time to automate your back office AP processes
Digital Transformation

5 Signs it's time to automate your back office AP processes

Stuck in slow, manual AP? Here are five clear signs it is time to automate your back office and unlock a leaner, smarter finance team.

By Cody Manning • 8 min read • Fri, 13th Feb 2026
Unanet unveils Champ AI copilot for architecture ERP
Data Analytics

Unanet unveils Champ AI copilot for architecture ERP

Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.

By Catherine Knowles • 4 min read • Fri, 13th Feb 2026
Oracle NetSuite unveils AI tools & integration push
Software-as-a-Service

Oracle NetSuite unveils AI tools & integration push

Oracle NetSuite launches AI tools and a low-code integration platform to automate finance, planning and customer workflows across its suite.

By Shannon Williams • 4 min read • Thu, 12th Feb 2026

Stories from Other Regions

Process automation stories

Routes Healthcare boosts care operations with BPA tech
Digital Transformation

Routes Healthcare boosts care operations with BPA tech

Routes Healthcare links Sage 200 and cloud systems via BPA tech to automate care, cut dev effort and strengthen continuity across the North.

By Catherine Knowles • 5 min read • Wed, 18th Feb 2026
Procurement with a brain: Let agentic AI take the wheel and streamline your processes
Digital Transformation

Procurement with a brain: Let agentic AI take the wheel and streamline your processes

Agentic AI is reshaping procurement, automating source-to-pay decisions to cut risk, lift efficiency and free teams for strategic work.

By Francesco Colavita • 5 min read • Wed, 18th Feb 2026
Ramco unveils Chia, an AI agent for service workflows
Software-as-a-Service

Ramco unveils Chia, an AI agent for service workflows

Ramco launches Chia, a no-code conversational AI agent to orchestrate complex, multi-step service workflows across enterprise systems.

By Catherine Knowles • 4 min read • Tue, 17th Feb 2026
Synergy: How AI agents and humans can play together in the same sandbox
Virtualisation

Synergy: How AI agents and humans can play together in the same sandbox

Agentic AI is shifting automation from rigid rules to adaptive partners, as humans and AI learn to share data, decisions and the same sandbox.

By Ravi Shankar • 4 min read • Fri, 13th Feb 2026
AI shift to operations exposes Australia readiness gap
Unified Communications

AI shift to operations exposes Australia readiness gap

Australian tech leaders shift AI from trials to daily operations, but warn a gap in skills and infrastructure risks stalling productivity gains.

By Shannon Williams • 4 min read • Thu, 12th Feb 2026