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Small Business (SMB) stories

Mailchimp launches Analytics AI & expands integrations
Data Protection

Mailchimp launches Analytics AI & expands integrations

Paid Mailchimp users worldwide can now query campaign performance in plain language as the platform adds Analytics AI and broader app links.

By Karen Joy Bacudo • 4 min read • 2 days ago
How AI can be the biggest accelerator for SMBs
Data Protection

How AI can be the biggest accelerator for SMBs

AI now helps smaller firms speed up routine work and decisions, but only when their PCs can handle the workloads securely and efficiently.

By Alexey Navolokin • 3 min read • 2 days ago
Zendesk pledges USD $100 million to boost startup scheme
Software-as-a-Service

Zendesk pledges USD $100 million to boost startup scheme

The two-year pledge is aimed at easing early software costs for founders and tightening Zendesk's grip on startup buying decisions.

By Mark Tarre • 4 min read • 2 days ago
Qualcomm launches Snapdragon C for entry-level laptops
Semiconductors

Qualcomm launches Snapdragon C for entry-level laptops

The move broadens Arm-based computing into budget PCs, as Qualcomm targets student and small business buyers with all-day battery life and AI features.

By Sofiah Nichole Salivio • 3 min read • 3 days ago
GoTo launches unified AI customer experience platform
Unified Communications

GoTo launches unified AI customer experience platform

Small businesses could cut support complexity as the new system links calls, chat and AI tools in one place, helping staff manage customers faster.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Companies boost FX hedging as currency losses mount
Small Business

Companies boost FX hedging as currency losses mount

Unhedged currency swings still cost firms nearly GBP £1 million each, as finance teams lift protection to the highest levels in over a year.

By Karen Joy Bacudo • 3 min read • 3 days ago
AI boosts domain values as trust becomes key online
Digital Transformation

AI boosts domain values as trust becomes key online

Strong domains are set to become more valuable as AI makes it easier for small teams to launch websites and apps, a survey found.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Stories from Other Regions

Small Business (SMB) stories

Cyber centre Scotland delivers £3 million support boost
Data Protection

Cyber centre Scotland delivers £3 million support boost

Charities, small firms and fraud victims across Scotland got more than GBP £3 million in cyber support as the centre reinvested profits.

By Mark Tarre • 4 min read • Yesterday
Citizens Bank picks MANTL to speed account opening
Digital Transformation

Citizens Bank picks MANTL to speed account opening

Customers could open deposit accounts faster, as the Tennessee lender expects automation to cut delays and reduce staff paperwork across channels.

By Karen Joy Bacudo • 3 min read • Yesterday
Employers face HR risks as rights act reforms bite
Small Business

Employers face HR risks as rights act reforms bite

Businesses with outdated policies and lax probation processes could face higher tribunal costs as new employment rights rules take effect.

By Sean Mitchell • 4 min read • 2 days ago
Hubtel & Konsileo launch cyber insurance package
Disaster Recovery

Hubtel & Konsileo launch cyber insurance package

UK firms face tighter cyber rules, and a new bundled offer from Hubtel IT and Konsileo aims to cut compliance gaps and claims risk.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
British Business Bank backs Longwall's GBP £50 million fund
Clean technologies

British Business Bank backs Longwall's GBP £50 million fund

The cornerstone commitment should help Longwall Ventures reach a GBP £100 million close and back more UK deep tech start-ups.

By Karen Joy Bacudo • 4 min read • 2 days ago
Xero warns of stress crisis for Australian small businesses
Fintech

Xero warns of stress crisis for Australian small businesses

More than a quarter of owners fear the economy will worsen their strain as tax time and compliance pressures erode productivity and sleep.

By Karen Joy Bacudo • 4 min read • 2 days ago
Kiwibank rolls out open banking across all channels
Data Protection

Kiwibank rolls out open banking across all channels

Business customers and retailers can now use open banking payments and data sharing in one app, ahead of regulation by six months.

By Karen Joy Bacudo • 4 min read • 2 days ago
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • 3 days ago
Governed choice: the key to scaling AI safely in Australian business
Data Protection

Governed choice: the key to scaling AI safely in Australian business

Many Australian firms are failing to turn AI pilots into scalable gains because scattered tools are outpacing governance and business context.

By Scott Wiltshire • 4 min read • 3 days ago
KnowBe4 adds outbound email security tools for SMBs
Malware

KnowBe4 adds outbound email security tools for SMBs

Small firms facing rising data-loss risks now get stronger checks on outbound email, with AI warnings for misdirected messages and sensitive content.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
InteGreat wins integration deal with Codeless Platforms
Manufacturing

InteGreat wins integration deal with Codeless Platforms

The deal underscores how smaller manufacturers can link online storefronts to old back-office systems without costly replacement projects.

By Mark Tarre • 5 min read • 4 days ago