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AI, loyalty and ANZ grocery retailers: What's new
Data Analytics

AI, loyalty and ANZ grocery retailers: What's new

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

By Jonathan Reeve • 5 min read • Wed, 11th Jun 2025
Eagle Eye & Ecrebo partner to boost smart receipt marketing
Customer Experience

Eagle Eye & Ecrebo partner to boost smart receipt marketing

Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Segi Fresh to invest in Mandalay's agritech for Malaysia
Agricultural Technology

Segi Fresh to invest in Mandalay's agritech for Malaysia

Mandalay Venture Partners has secured its first strategic investor as Malaysia's Segi Fresh joins its agritech portfolio to enhance fresh food supply chains.

By Sean Mitchell • 3 min read • Wed, 19th Feb 2025

Stories from Other Regions

Supermarkets stories

Quail Digital unveils safety-focused retail headsets
Unified Communications

Quail Digital unveils safety-focused retail headsets

Quail Digital launches Pro12 wireless headsets to boost safety and incident response as UK retailers battle surging theft and staff abuse.

By Sofiah Nichole Salivio • 4 min read • Mon, 12th Jan 2026
Monzo reveals AI & secondhand shopping boom in 2025
Data Analytics

Monzo reveals AI & secondhand shopping boom in 2025

Monzo data shows spending on AI platforms has more than doubled to GBP £19 million in 2025, as pre-loved shopping and coffee also surge.

By Sofiah Nichole Salivio • 5 min read • Mon, 12th Jan 2026
Shoplifter alerts more than double in 2025 - Facewatch says
Data Protection

Shoplifter alerts more than double in 2025 - Facewatch says

Facewatch says UK retailers' facial recognition alerts more than doubled to over 500,000 in 2025 amid rising theft and abuse in stores.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
Tech-linked fall in violent retail crime in New Zealand
Enterprise Resource Planning

Tech-linked fall in violent retail crime in New Zealand

Violent retail crime in New Zealand has fallen in 2025, with tech-driven reporting credited as Australia records rising store aggression.

By Kaleah Salmon • 4 min read • Mon, 12th Jan 2026
Tesco trials 2D QR barcodes as EU demand for data grows
Customer Experience

Tesco trials 2D QR barcodes as EU demand for data grows

Tesco is piloting next-generation 2D QR codes to boost transparency, cut food waste and meet tougher EU product data rules.

By Kaleah Salmon • 4 min read • Tue, 9th Dec 2025
Pluxee launches UK app to boost employee savings & wellbeing
Mental Health

Pluxee launches UK app to boost employee savings & wellbeing

Pluxee unveils a UK app to help employees save up to GBP £1,200 yearly via cashback, salary sacrifice schemes, and wellbeing support in a single platform.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025
Bunnings tops retail trust while majors lag on value & fun
Customer Experience

Bunnings tops retail trust while majors lag on value & fun

Bunnings tops Australia's 2025 Retail Proposition Index, while Coles and Woolworths lag in value, fun and trust among shoppers, says OC&C survey.

By Jed Nykolle Harme • 4 min read • Tue, 28th Oct 2025
Morrisons adopts AI digital twin to boost supply chain resilience
Supply Chain

Morrisons adopts AI digital twin to boost supply chain resilience

Morrisons is adopting Kallikor's AI-powered digital twin to enhance supply chain resilience, aiming for faster, smarter decision-making across its network.

By Kaleah Salmon • 3 min read • Fri, 18th Jul 2025
Ransomware attacks down 31% but retail sector hit hard
Malware

Ransomware attacks down 31% but retail sector hit hard

Global ransomware attacks fell 31% in April, but key UK retailers like M&S and Harrods faced disruptive incidents amid a complex cyber threat landscape.

By Catherine Knowles • 4 min read • Thu, 22nd May 2025
Marks & Spencer tops Christmas social media supermarket war
Social Media

Marks & Spencer tops Christmas social media supermarket war

Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.

By Kaleah Salmon • 3 min read • Fri, 6th Dec 2024
AI drives Tea Industries' success in Australian market
Supply Chain

AI drives Tea Industries' success in Australian market

Brisbane entrepreneur Alexa Stathakis has leveraged AI to rapidly scale her healthy drinks brand, securing over 1,000 school orders in just a week.

By Melania Watson • 3 min read • Tue, 5th Nov 2024
UK consumers demand tougher regulations on faulty software
Fintech

UK consumers demand tougher regulations on faulty software

Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.

By Shannon Williams • 3 min read • Tue, 1st Oct 2024
Supermarkets lead in online personalisation, beating all sectors
Loyalty programmes

Supermarkets lead in online personalisation, beating all sectors

Optimizely research reveals UK supermarkets excel in online personalisation, with 21% of shoppers ranking them top, while train operators lag behind.

By Kaleah Salmon • 3 min read • Thu, 22nd Aug 2024
Tesco teams up with Eagle Eye for personalised Clubcard promotions
Software-as-a-Service

Tesco teams up with Eagle Eye for personalised Clubcard promotions

Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.

By Tom Raynel • 3 min read • Fri, 3rd May 2024