Whatsapp stories
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
Rhreat actors are going after victims' cryptocurrency funds using trojanised Telegram and WhatsApp applications.
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.
Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
Check Point Research has discovered new malware on Google's Play Store that could spread through WhatsApp messages.
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
WhatsApp's new terms and conditions, which allow data sharing with Facebook, have sparked criticism among users.
Zendesk partners with WhatsApp to enhance CRM solutions, enabling businesses to provide real-time support through WhatsApp, Messenger, and Instagram.
Over three-quarters of UK consumers will hold off from spending up to a month before Black Friday to snag seasonal deals, finds Esendex study 🛍️📱📧.
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.
