Workforce Technology stories
NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.
KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.
Pascal Zammit, ex-Michelin SVP, joins FourKites' Strategic Advisory Council to boost AI-driven supply chain innovation and global market growth.
Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.
Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.
Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.
Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.
Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.
Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.
Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.
On MSME Day 2025, Australia's small businesses face growing compliance challenges from new laws, risking productivity but solutions through automation offer hope.
Air Niugini has implemented Ramco Payce to transform payroll for 2,000+ staff across four countries, enhancing efficiency and digital operations.
Nearly all Australian employers face challenges managing generational divides, with 29% citing varied tech skills as the top issue in multigenerational teams.
Hero Foundation launches to create one million jobs by 2034, supporting Australians facing barriers with innovative recruitment and mentoring initiatives.
The UK's GBP £2 billion AI plan ignites optimism for tech growth, but experts stress urgent need to close the widening AI skills gap across industries.
Nimbus has launched its compliance solution on the Genesys AppFoundry, aiding Australian businesses in automating workforce compliance and payroll accuracy.
A survey reveals most UK hospitality staff and managers want increased investment in AI, seeing it as key to improving work efficiency and guest experience.
Queensland's National Injury Insurance Scheme has cut invoice processing from five days to under 24 hours using AI, boosting accuracy and staff productivity.
Traditional tech skills like SQL, Python and cloud platforms remain crucial for Australian digital jobs in 2025, despite growing interest in AI, says new research.
Contact centres are using AI to flexibly scale staffing in real time, enhancing customer service while protecting employee wellbeing amid rising demand.