Workforce Technology stories - Page 6

Forrester warns rapid advances in artificial general intelligence are set to transform workforces worldwide, urging firms to start AI readiness programmes now.

Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.

Hexaware has launched the Agentic AI Academy with upGrad Enterprise to upskill staff in autonomous AI, preparing them for the future of intelligent enterprise systems.

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.

Criterion and Trackforce have teamed up to offer UK and Canadian security firms an integrated workforce management and payroll platform to streamline operations.

Education and recruitment leaders urge AI to support, not replace, humans, emphasising ethics, creativity and oversight in tech-driven sectors.

OpenText launches MyAviator, a secure personal AI assistant designed to enhance productivity and streamline workflows for digital knowledge workers.

The Montreal-based HR company has acquired Barley to integrate performance and pay into one platform, enhancing transparency and reward alignment for HR teams.

Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.

CoachHub has launched AIMY, a global AI coaching tool providing tailored, continuous professional development for employees at all levels worldwide.

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.

Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.

Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.

Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.

Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.

Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.

Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.