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Knowledge Management Stories - Page 5

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Knowledge Management stories

iManage unveils AI context fabric for governed knowledge
Data Protection

iManage unveils AI context fabric for governed knowledge

The update gives law and finance firms tighter AI controls over sensitive records as they seek to deploy tools without breaching confidentiality.

By Sofiah Nichole Salivio • 4 min read • Last month
Employees use personal AI accounts for work, study
Data Protection

Employees use personal AI accounts for work, study

Most workers are blurring the line between corporate and personal AI use, leaving employers blind to sensitive data shared outside approved accounts.

By Sofiah Nichole Salivio • 4 min read • Last month
Pattern launches Pi AI engine for eCommerce brands
Data Analytics

Pattern launches Pi AI engine for eCommerce brands

Brand partners can now automate pricing, content and inventory checks across major marketplaces as Pattern rolls out its Pi system.

By Mark Tarre • 4 min read • Last month
Miro adds AI agents & integrations for team workspaces
Digital Transformation

Miro adds AI agents & integrations for team workspaces

The new connectors let teams keep AI-generated work visible on a shared canvas, reducing siloed chats and manual rework across apps.

By Sean Mitchell • 5 min read • Last month
AI is compressing legal work but increasing the value of divergence
Digital Transformation

AI is compressing legal work but increasing the value of divergence

Law firms risk sounding alike as AI trims routine work, pushing judgement and bespoke advice back to the centre of client value.

By Jamie Ng • 5 min read • Last month
GoTo finds workers wary of AI overreliance at work
Data Protection

GoTo finds workers wary of AI overreliance at work

A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.

By Joseph Gabriel Lagonsin • 6 min read • Last month
Google launches Gemini for Science tools for researchers
Artificial Intelligence

Google launches Gemini for Science tools for researchers

Researchers will gain tools to cut literature review and modelling time as Google opens access to experimental Gemini for Science features gradually.

By Mark Tarre • 3 min read • Last month
Harvey partners with DeepJudge on legal AI workflow
Software-as-a-Service

Harvey partners with DeepJudge on legal AI workflow

The tie-up aims to let law firms and in-house teams ground AI-assisted drafting and research in their own precedents and knowhow.

By Sean Mitchell • 4 min read • Last month
Harvey launches Command Centre for legal AI oversight
Digital Transformation

Harvey launches Command Centre for legal AI oversight

Legal teams will be able to benchmark AI uptake and governance as Harvey opens early access to a tool built to replace spreadsheets and manual reporting.

By Sean Mitchell • 4 min read • Last month
Zendesk launches AI-driven autonomous service workforce
Digital Transformation

Zendesk launches AI-driven autonomous service workforce

Businesses may see faster resolutions as Zendesk ties charges to verified outcomes and expands AI agents across service channels.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Leaders use AI mainly for routine tasks, survey finds
Data Analytics

Leaders use AI mainly for routine tasks, survey finds

Most executives still rely on artificial intelligence to draft emails and summarise documents, despite rising confidence and training uptake.

By Joseph Gabriel Lagonsin • 5 min read • Last month
AI summaries overtake workplace communications, Fresh says
Digital Transformation

AI summaries overtake workplace communications, Fresh says

Employees are increasingly seeing company news through AI first, raising concerns that automated summaries are stripping out tone and context.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Redis launches Iris platform to fix AI agent context
AIOps

Redis launches Iris platform to fix AI agent context

Production AI agents often fail on stale or fragmented data, and Redis is betting its new Iris platform can fix that runtime gap.

By Sofiah Nichole Salivio • 4 min read • Last month
OpenAI & Dell partner on Codex for on-premises firms
Private Cloud

OpenAI & Dell partner on Codex for on-premises firms

It could ease adoption for regulated firms keen to keep sensitive data and workloads inside existing Dell systems.

By Mark Tarre • 3 min read • Last month
Zoom expands My Notes & search across workplace apps
Unified Communications

Zoom expands My Notes & search across workplace apps

The update aims to cut lost action items by linking meetings, in-person chats and workplace systems across Zoom, Teams, Google Meet and more.

By Sean Mitchell • 3 min read • Last month
Zoom expands AI access to meeting data in third-party tools
Unified Communications

Zoom expands AI access to meeting data in third-party tools

Workers can now pull Zoom meeting notes and transcripts into ChatGPT, Claude and Codex, reducing the need to hunt across systems.

By Mark Tarre • 4 min read • Last month

Stories from Other Regions

Knowledge Management stories

Ulster University partners StructureFlow on legal tech
Digital Transformation

Ulster University partners StructureFlow on legal tech

Students will use visual modelling software to tackle complex legal and regulatory problems as Ulster University reshapes legal training for the AI era.

By Joseph Gabriel Lagonsin • 4 min read • Last month
RWS opens Adelaide office with state government win
Enterprise Resource Planning

RWS opens Adelaide office with state government win

The contract gives the group its first dedicated foothold in Australian government and regulatory content as states modernise aging legislative systems.

By Sean Mitchell • 4 min read • Last month