ChannelLife Canada - Industry insider news for technology resellers

Process automation stories - Page 5

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INFORM launches YMSlite for smaller yard operations

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digital transformation
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supply chain
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erp
INFORM unveils YMSlite, a cloud yard tool giving smaller logistics sites real-time trailer visibility, faster setup and simpler dock control.
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Wonderful raises USD $150m to scale global AI agents

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digital transformation
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erp
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ai
Wonderful secures USD $150m Series B at a USD $2bn valuation to scale its agentic AI platform and triple headcount for global expansion.
Dev teams merge around glowing circuit shield ai security focus

OpenAI buys Promptfoo to bolster Frontier AI security

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data protection
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devops
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application security
OpenAI agrees to buy Promptfoo, aiming to embed automated security testing and red-teaming tools directly into its Frontier AI coworker platform.
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ConnectWise unit maps IT pay trends, automation push

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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
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BDO Canada unveils AI Vision 2030 to boost productivity

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data protection
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digital transformation
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rpa
BDO Canada launches AI Vision 2030 to embed agentic AI across its operations and client services, targeting long-standing productivity gaps.
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monday.com gives AI agents full user status on platform

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saas
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crm
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devops
monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.
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UiPath secures landmark AIUC-1 certification for AI agents

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data protection
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rpa
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supply chain
UiPath becomes first enterprise automation platform to earn AIUC-1 certification, setting a new benchmark for secure, reliable AI agents.
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AI leaders lack rules & data to scale finance tools

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manufacturing
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data analytics
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digital transformation
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
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Blue Yonder rolls out agentic AI across supply chains

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uc
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manufacturing
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data analytics
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
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AI ambition outpaces readiness for smaller businesses

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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
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Zapier data shows AI is now infrastructure for leads

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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
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Zendesk to buy Forethought in agentic AI expansion drive

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uc
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digital transformation
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cx
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
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Conga launches AiMe AI agents for end-to-end deal flows

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crm
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digital transformation
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martech
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
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Thrive unveils governed AI workspace & adoption model

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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
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Enterprises shun plug-and-play AI for tailored builds

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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
People2people

AI plans threaten junior hiring as staff left unready

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data analytics
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digital transformation
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cx
Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.
Vertiv

Vertiv unveils rugged UPS for harsh industrial sites

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manufacturing
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hyperscale
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edge computing
Vertiv launches PowerUPS 6000 Industrial, a compact rugged UPS built to shield automated factories and harsh sites from power instability.
Ai contact center cloud hub with crm icons multichannel support

Salesforce unveils Agentforce AI-powered contact centre

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crm
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uc
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Ps stephen deasy chief technology officer at confluent  1

Confluent says data streaming will enable faster, better decisions

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data protection
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data analytics
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digital transformation
Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.
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Chanelle Pharma taps SAP Cloud ERP & AI for expansion

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private cloud
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data analytics
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digital transformation
Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.