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Process automation Stories - Page 6

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Process automation stories

TrustPaisa shifts to AI-driven loan approvals in India
Data Protection

TrustPaisa shifts to AI-driven loan approvals in India

Borrowers in India can now get instant loan decisions around the clock, as manual checks have been removed from TrustPaisa's approval process.

By Karen Joy Bacudo • 4 min read • This month
Workday & Google Cloud expand Gemini Enterprise tie-up
Software-as-a-Service

Workday & Google Cloud expand Gemini Enterprise tie-up

Routine HR and finance tasks will move into Gemini Enterprise, as employees gain self-service access to Workday data without leaving Google Cloud's AI tool.

By Karen Joy Bacudo • 4 min read • This month
Perk secures USD $300m credit facility from lenders
Software-as-a-Service

Perk secures USD $300m credit facility from lenders

The travel and spend group gains room to invest in AI and product after replacing its 2024 borrowing deal on improved terms.

By Karen Joy Bacudo • 4 min read • This month
North America leads finance teams in AI workflow use
Data Protection

North America leads finance teams in AI workflow use

Scattered data and stricter rules are slowing rivals, while 37% of North American finance teams already use AI in multi-step workflows.

By Karen Joy Bacudo • 4 min read • This month
How Invetech and McGrathNicol modernised with SAP S/4 HANA
Digital Transformation

How Invetech and McGrathNicol modernised with SAP S/4 HANA

The move has cut month-end work and lifted invoice processing, while avoiding costly customisation and easing future upgrades.

By Anthony Caruana • 4 min read • This month
Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • This month
Tencent Cloud launches three AI products for overseas
Software-as-a-Service

Tencent Cloud launches three AI products for overseas

Overseas enterprises can now tap Tencent Cloud's new AI tools for office work, design and model access as it steps up its push beyond China.

By Joseph Gabriel Lagonsin • 4 min read • This month
Grasp launches Loop to cut digital ad setup errors
Digital Transformation

Grasp launches Loop to cut digital ad setup errors

Manual campaign hand-offs have left advertisers exposed to costly setup errors as Grasp's new Loop links planning tools directly to ad platforms.

By Joseph Gabriel Lagonsin • 4 min read • This month
OpenAI finance chief says AI is reshaping finance jobs
Digital Transformation

OpenAI finance chief says AI is reshaping finance jobs

AI is freeing OpenAI's finance staff from routine work, shifting effort towards analysis, controls and judgement across tax and investor relations.

By Karen Joy Bacudo • 7 min read • This month

Stories from Other Regions

Process automation stories

The modern MSP is a continuous improvement engine not a helpdesk
Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • This month
Ramp launches AI-native Stack for accountants at firms
Digital Transformation

Ramp launches AI-native Stack for accountants at firms

Accountancy firms could cut month-end close work by half on some clients, as the new system automates reconciliations, entries and reviews.

By Karen Joy Bacudo • 4 min read • This month
OneAdvanced adds AI tools to IQ for regulated sectors
Software-as-a-Service

OneAdvanced adds AI tools to IQ for regulated sectors

Customers in regulated sectors can now access AI workflow and compliance tools as OneAdvanced expands its IQ platform across six markets.

By Mark Tarre • 3 min read • This month
Parloa opens London office as AI expansion gathers pace
Customer Relationship Management

Parloa opens London office as AI expansion gathers pace

London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.

By Sean Mitchell • 5 min read • This month
Konica Minolta Australia named ACT Leader by Quocirca
Document Management

Konica Minolta Australia named ACT Leader by Quocirca

The ranking signals growing demand for print vendors that can plug into cloud, security and workflow systems rather than stand alone.

By Mark Tarre • 4 min read • This month
One NZ cuts mobile provisioning from ten days to minutes
Digital Transformation

One NZ cuts mobile provisioning from ten days to minutes

Enterprise customers at One NZ now get mobile services in minutes, after the telco linked Salesforce, Oracle and internal systems with UiPath.

By Joseph Gabriel Lagonsin • 4 min read • This month
WealthAi lands Patronus Partners as full deployment client
Customer Relationship Management

WealthAi lands Patronus Partners as full deployment client

The full rollout could reduce administration and compliance burdens for Patronus Partners as wealth managers look to join up legacy systems with AI.

By Karen Joy Bacudo • 4 min read • This month
Finance teams still rely on manual accounts payable
Software-as-a-Service

Finance teams still rely on manual accounts payable

Delayed approvals and error-prone payments are still hobbling UK finance teams, with only 15% saying accounts payable is fully automated.

By Sofiah Nichole Salivio • 4 min read • This month
OpenAI says Codex use surges in Australian offices
Data Analytics

OpenAI says Codex use surges in Australian offices

Use in Australia has jumped sixfold since January, with half of Codex activity now coming from marketers, analysts and other non-technical staff.

By Sean Mitchell • 4 min read • This month