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Zoom unveils AI tools linking meetings to business work
Customer Relationship Management

Zoom unveils AI tools linking meetings to business work

Users will be able to search across Zoom and more than 40 apps, while AI agents turn meeting notes into tasks and updates.

By Mara Sugue • 4 min read • Last week
What Is Shadow AI and What Does It Mean for Your Organisation?
Malware

What Is Shadow AI and What Does It Mean for Your Organisation?

Gartner says 69% of organisations suspect staff are using banned AI tools, raising the risk of security or compliance incidents by 2030.

By Nish Sudhakaran • 7 min read • Last week
BeyondTrust adds just-in-time access to ServiceNow
Privileged Access Management

BeyondTrust adds just-in-time access to ServiceNow

The tie-up lets security teams remove standing privileges from ServiceNow workflows while keeping fast access for staff who need it.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Reco raises USD $55 million with AT&T Ventures backing
Identity and Access Management

Reco raises USD $55 million with AT&T Ventures backing

The security software company will use the money to expand sales and support as enterprises race to govern AI agents accessing sensitive systems.

By Joseph Gabriel Lagonsin • 4 min read • This month
LogicMonitor launches AI-led IT model with governed action
Hybrid Cloud

LogicMonitor launches AI-led IT model with governed action

Enterprises under pressure from alert overload may gain faster incident as the platform ties AI recommendations to strict human approvals and audit trails.

By Sofiah Nichole Salivio • 4 min read • This month
Reco raises USD $55 million as AI agent security grows
Identity and Access Management

Reco raises USD $55 million as AI agent security grows

Backers are betting that enterprise AI oversight will need sharper tools, as the security software company brings total funding to USD $140 million.

By Joseph Gabriel Lagonsin • 5 min read • This month
Reco raises USD $55 million in AT&T Ventures-backed round
Application Security

Reco raises USD $55 million in AT&T Ventures-backed round

The deal lifts Reco's total funding to USD $140 million as enterprises race to govern AI agents linked to sensitive systems and data.

By Sofiah Nichole Salivio • 4 min read • This month
Keeper passes 100,000 customers amid AI security push
Privileged Access Management

Keeper passes 100,000 customers amid AI security push

Identity security spending is rising as firms grapple with AI access risks, helping Keeper Security pass 100,000 organisations and USD $240 million ARR.

By Sean Mitchell • 3 min read • This month
Exclusive Networks launches ServiceNow unit across region
Digital Transformation

Exclusive Networks launches ServiceNow unit across region

Partners across Europe and the Middle East will get new support for cybersecurity and AI governance as the unit goes live this month.

By Raphael Veloso • 4 min read • This month
NETSCOUT adds MCP links to Omnis AI Insights platform suite
Data governance

NETSCOUT adds MCP links to Omnis AI Insights platform suite

The upgrade gives IT teams direct access to curated network evidence in AI tools, helping cut token use while improving incident checks.

By Raphael Veloso • 4 min read • Last month

Stories from Other Regions

ServiceNow stories

WORK-SELF expands Maya Enterprise across 12,000 apps
Software-as-a-Service

WORK-SELF expands Maya Enterprise across 12,000 apps

Businesses adopting AI agents could cut rework by up to 40%, as WORK-SELF expands Maya Enterprise across more than 12,000 applications.

By Karen Joy Bacudo • 4 min read • 3 days ago
xAmplify names Tom Scicluna as next chief executive
Digital Transformation

xAmplify names Tom Scicluna as next chief executive

The move signals a shift to founder-led oversight as xAmplify expands nationally and prepares for a January 2027 handover after recent acquisitions.

By Mara Sugue • 4 min read • 4 days ago
SmartChoice launches SmartTile 2.0 to speed outage fixes
Digital Transformation

SmartChoice launches SmartTile 2.0 to speed outage fixes

Early users say the platform cut average ticket resolution to 17.4 hours from 33.3 hours, easing manual outage work for IT teams.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Exalate launches Australian hosting for cloud connector
Risk & Compliance

Exalate launches Australian hosting for cloud connector

Australian firms can now keep Exalate Cloud in-country on Google Cloud in Sydney, easing migration and compliance concerns for connected systems.

By Sofiah Nichole Salivio • 3 min read • 5 days ago
Flexera & Atlassian tie up to boost AI service data
Software-as-a-Service

Flexera & Atlassian tie up to boost AI service data

The tie-up aims to fix a long-standing data gap in IT operations, giving service teams richer context to speed incident handling and cut risk.

By Mara Sugue • 4 min read • Last week
LogicMonitor unveils AI operating model for IT operations
IT Automation

LogicMonitor unveils AI operating model for IT operations

Enterprises could cut alert overload and speed incident response as LogicMonitor adds governed AI investigation across its monitoring tools.

By Joseph Gabriel Lagonsin • 4 min read • This month
Kinetic IT wins AUD $250 million WA police IT contract
Digital Transformation

Kinetic IT wins AUD $250 million WA police IT contract

The deal will put core policing technology support under one provider across 15 districts, more than 200 sites and 8,800 staff.

By Joseph Gabriel Lagonsin • 3 min read • This month