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User experience (UX) stories

Relativity names Chris Brown President to expand remit
Software-as-a-Service

Relativity names Chris Brown President to expand remit

The move puts product, marketing and partnerships under one executive as Relativity intensifies its push to embed AI in legal workflows.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
SBS launches AI foundation for banks on existing systems
Software-as-a-Service

SBS launches AI foundation for banks on existing systems

The rollout could help more than 1,500 institutions use generative AI on trusted in-house data without disrupting core banking operations.

By Karen Joy Bacudo • 3 min read • 3 days ago
Whatfix partners with PTC on PLM software adoption
Digital Transformation

Whatfix partners with PTC on PLM software adoption

Manufacturers could cut PLM training and support costs as the deal embeds in-app guidance and analytics into Windchill workflows.

By Sean Mitchell • 4 min read • 3 days ago
Leap rebrands Ticketbooth as it expands across APAC
Software-as-a-Service

Leap rebrands Ticketbooth as it expands across APAC

Australian organisers could gain a single event system as Leap folds Ticketbooth into its APAC push, adding apps, analytics and marketing tools.

By Sean Mitchell • 4 min read • 4 days ago
Flix expands Klarna payments across 21 US & Europe markets
Fintech

Flix expands Klarna payments across 21 US & Europe markets

Travellers on Flix services in 21 markets can now spread ticket costs over time as Klarna rolls out across Europe and the US.

By Karen Joy Bacudo • 4 min read • 4 days ago
Askable launches Figma connector for customer research
Software-as-a-Service

Askable launches Figma connector for customer research

Design teams could now make product calls with customer evidence at hand, as the new connector pulls verified research into Figma.

By Sean Mitchell • 3 min read • 5 days ago
Applause names Salvi chief executive as AI push grows
Digital Transformation

Applause names Salvi chief executive as AI push grows

The software tester is expanding into agentic AI validation as Aatish Salvi takes over from Chris Malone and Tacita Morway becomes Chief Technology Officer.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago
Google previews Android Halo for AI agents on Android
Data Protection

Google previews Android Halo for AI agents on Android

Android 17 users will get a status bar space to track AI tasks and reply in place, as Google expands its operating-system AI push.

By Sean Mitchell • 5 min read • 6 days ago
Hello Clever appoints Justin Grooms to drive expansion
Data Analytics

Hello Clever appoints Justin Grooms to drive expansion

Expansion into the US payments market gets a seasoned operator as Hello Clever looks to scale real-time transaction products beyond Australia.

By Joseph Gabriel Lagonsin • 4 min read • 6 days ago

Stories from Other Regions

User experience (UX) stories

ZYMIX uses Henley event to pitch social app to Gen Z
Social Media

ZYMIX uses Henley event to pitch social app to Gen Z

Its small survey suggests heavy social media use is leaving many Gen Z users feeling less connected offline, sharpening pressure on platforms.

By Sean Mitchell • 4 min read • 2 days ago
U.S. Bank launches Enhanced Payments for small firms
Fintech

U.S. Bank launches Enhanced Payments for small firms

Small businesses can now send ACH, wire and instant payments digitally, with lower fees and no branch visit needed.

By Karen Joy Bacudo • 4 min read • 3 days ago
Ode launches free AI voice service for poem recommendations
Customer Experience

Ode launches free AI voice service for poem recommendations

The free service could broaden access to poetry-based support, using AI to guide users to human-read poems matched to their mood.

By Sean Mitchell • 5 min read • 3 days ago
UK shoppers wary of AI making purchases, survey finds
Digital Transformation

UK shoppers wary of AI making purchases, survey finds

Trust remains the main hurdle as nearly two-thirds of UK adults say they are uneasy about AI making purchases for them.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
UK shoppers back security checks but quit slow checkouts
Fintech

UK shoppers back security checks but quit slow checkouts

Payment providers risk losing sales as four in ten UK shoppers abandon purchases when security checks delay or fail at checkout.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Animoca launches Visa pilot for AI shopping agents
Fintech

Animoca launches Visa pilot for AI shopping agents

Users in Hong Kong can now let approved AI agents find Visa card perks and complete purchases at selected merchants under preset spending rules.

By Sean Mitchell • 4 min read • 3 days ago
Personalization, privacy, and the question of identity
Data Protection

Personalization, privacy, and the question of identity

Consumers may feel watched rather than served as brands collect more personal data for targeting, inclusion, and fraud prevention.

By Tom Vincent • 8 min read • 5 days ago
Urbsurf lifts bookings with redesigned online system
Software-as-a-Service

Urbsurf lifts bookings with redesigned online system

Higher conversion and fewer abandoned carts are boosting URBNSURF's online sales after a simpler booking flow cut checkout time by 31%.

By Sean Mitchell • 3 min read • 6 days ago