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User experience (UX) stories

OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • Last week
ICS.AI builds dialect-aware AI with Sheffield University
AI Ethics & Governance

ICS.AI builds dialect-aware AI with Sheffield University

Residents could face poorer access to council services unless AI systems can cope with regional accents and dialects, a UK project now testing that live.

By Sofiah Nichole Salivio • 4 min read • Last week
BGF backs Signable's expansion with multimillion-pound deal
Document Management

BGF backs Signable's expansion with multimillion-pound deal

The funding will help Signable push into the UK mid-market and regulated sectors as electronic signatures become routine for more firms.

By Mark Tarre • 4 min read • Last week
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • Last week
ebankIT partners Daon on continuous identity checks
Biometrics

ebankIT partners Daon on continuous identity checks

Banks using ebankIT can now trigger extra checks when fraud risk rises, after AI-driven impersonation exposed gaps in one-off onboarding checks.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

User experience (UX) stories

1Kosmos launches identity platform on AWS Marketplace
Biometrics

1Kosmos launches identity platform on AWS Marketplace

AWS customers can now buy 1Kosmos software more easily as identity security demand grows amid phishing, account takeover and AI impersonation risks.

By Sofiah Nichole Salivio • 3 min read • Last week
The modern MSP is a continuous improvement engine not a helpdesk
Digital Transformation

The modern MSP is a continuous improvement engine not a helpdesk

Continuous improvement, not ticket handling, is becoming the measure of value as firms expect managed services to keep pace with fast-changing IT needs.

By Ralf Donkers • 5 min read • Last week
IG launches ChatGPT assistant for CFD trading clients
Digital Transformation

IG launches ChatGPT assistant for CFD trading clients

The app lets traders query live positions and exposure in plain English, cutting out screenshots and manual uploads to ChatGPT.

By Karen Joy Bacudo • 4 min read • Last week
Creality launches pocket-sized Pika 3D scanner with Orbbec
Robotics

Creality launches pocket-sized Pika 3D scanner with Orbbec

Users can now scan objects on the move, as the 260g device works with a smartphone and supports up to 0.03 mm accuracy.

By Sofiah Nichole Salivio • 4 min read • Last week
Rapoo wins innovative keyboards & mice award in India
Hybrid & Remote Work

Rapoo wins innovative keyboards & mice award in India

The honour highlights growing competition in India's peripherals market as buyers seek better support for work, gaming and multi-device use.

By Sean Mitchell • 3 min read • Last week
Adyen wins GOV.UK Pay deal for 1,000 public services
Digital Transformation

Adyen wins GOV.UK Pay deal for 1,000 public services

About 1,000 councils, police and armed forces services will move from Stripe as the government adds pay by bank options on GOV.UK Pay.

By Karen Joy Bacudo • 3 min read • Last week
Kablamo appoints Troy Bebee to lead Google Cloud push
Software-as-a-Service

Kablamo appoints Troy Bebee to lead Google Cloud push

The consultancy is betting on rising demand for data and AI projects by adding senior Google Cloud leadership across Australia and Canada.

By Joseph Gabriel Lagonsin • 4 min read • Last week
KERV.ai appoints Joshua Koran as Chief Product lead
Data Privacy

KERV.ai appoints Joshua Koran as Chief Product lead

The hire is aimed at accelerating KERV.ai's push into measurable interactive advertising as streaming and connected TV budgets grow.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Gallagher Security adds AccessNow to Command Centre
Digital Transformation

Gallagher Security adds AccessNow to Command Centre

The update should cut manual access approvals and give organisations clearer reporting from their security systems, while improving accessibility.

By Joseph Gabriel Lagonsin • 3 min read • Last week
realestate.co.nz launches AI image search for homes
Digital Transformation

realestate.co.nz launches AI image search for homes

Buyers can now find New Zealand homes by image details such as weatherboard exteriors or pools, after realestate.co.nz added AI search.

By Sofiah Nichole Salivio • 4 min read • Last week
Financial leaders fear AI could harm vulnerable customers
Fintech

Financial leaders fear AI could harm vulnerable customers

Most firms have expanded customer-facing AI even as a survey found 77% fear their strategies could harm vulnerable customers.

By Karen Joy Bacudo • 5 min read • Last week
It's time insurance seeks out next gen responsible technologies
Data Protection

It's time insurance seeks out next gen responsible technologies

Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.

By Paula Milton • 5 min read • Last week
MANSA named in Payments Power 50 2026 for cross-border push
Fintech

MANSA named in Payments Power 50 2026 for cross-border push

The recognition could boost MANSA's appeal to payment operators as cross-border firms seek faster settlement and less capital tied up abroad.

By Karen Joy Bacudo • 4 min read • Last week